Client Support Manager

4 days ago


Islamabad, Islamabad, Pakistan Interwood Mobel Full time

As a Client Support Manager, you'll be responsible for managing client interactions, resolving issues efficiently, and maintaining customer satisfaction.

Key Tasks:
  • Client Relationship Management: Build and maintain strong relationships with existing and potential customers, responding promptly to their inquiries.
  • Issue Resolution: Address and resolve customer complaints or concerns in a timely and professional manner, ensuring high levels of satisfaction.
  • Order Tracking: Track order status and proactively inform customers of any delays or issues, keeping them updated.
  • Documentation Generation: Create and share order confirmation, shipping details, invoices, and relevant documentation with customers.
  • Sales Support: Assist the sales team with quotations, follow-ups, and post-sales support, facilitating smooth sales activities.
  • Customer Record Maintenance: Maintain accurate customer records and sales data in the CRM system, ensuring up-to-date information.


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