Front Desk Supervisor

5 hours ago


Lahore, Punjab, Pakistan Ideal Smile Full time
Job Role

We are seeking a skilled and experienced Office Manager to join our team at Ideal Smile.

As an Office Manager, you will be responsible for overseeing the front desk operations, managing patient relationships, and ensuring seamless communication between patients and our clinical team.

Key responsibilities include:

  • Coordinating patient appointments, communicating with patients regarding treatment options and financial arrangements, and ensuring that all patient records are current and accurate.
  • Managing the referral process, tracking and sending thank-you letters to referring patients, and maintaining accurate records of referrals.
  • Organizing and maintaining office files, including electronic and paper-based records, and ensuring that all files are securely stored and accessible as needed.
  • Developing and implementing efficient processes to streamline front desk operations and improve patient satisfaction.

Additionally, you will work closely with our clinical team to ensure effective communication and coordination of care.

Requirements

To succeed in this role, you must have excellent communication and organizational skills, be able to multitask effectively, and possess strong analytical and problem-solving skills.

Proficiency in various computer software packages, including Microsoft Office and dental software, is required.

Why Choose Us?

At Ideal Smile, we prioritize patient satisfaction, employee engagement, and community involvement.


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