Complaint Resolution Coordinator

6 days ago


Rawalpindi Cantonment, Pakistan Translation Empire PK Full time

We are looking for a skilled Complaint Resolution Coordinator to join our team at Translation Empire PK. In this role, you will be responsible for handling all aspects of complaints from initial acknowledgement to resolution.

Responsibilities:
  1. Manage all complaints received by the company.
  2. Collaborate with internal teams to resolve complaints efficiently.
  3. Ensure that all customer feedback is documented and analyzed.
  4. Prepare reports on complaint trends and statistics.
Qualifications:
  • At least 1 year of experience in a similar role.
  • Excellent communication and interpersonal skills.
  • Able to work under pressure and meet deadlines.
  • Proficient in MS Office and other relevant software.

If you are a motivated and detail-oriented individual with a passion for resolving customer complaints, we encourage you to apply.



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