Customer Experience Associate Specialist

10 hours ago


Lahore, Punjab, Pakistan Sadapay Full time

SadaPay is revolutionizing the financial services landscape in Pakistan by providing a seamless digital experience. We're committed to making managing money simple, transparent, and hassle-free. Our goal is to empower the unbanked population through a user-friendly platform that requires only a CNIC, phone number, and smartphone to get started.

Key Responsibilities:
  • First Point of Contact
  • Responding to customer inquiries via email, live chat, and social media in a friendly and efficient manner.
  • Investigating and resolving issues such as failed transfers, declined payments, and lost or stolen cards quickly and effectively.

Collaboration and Continuous Improvement

We're looking for someone who shares our values and is committed to delivering exceptional customer experiences. As a CX Associate, you will be an integral part of our team, working collaboratively with other departments to identify and monitor suspicious activity.

About You

  • Excellent Communication Skills
  • A calm personality so that you're able to deal with a lot of issues and queries over chats each day.
  • A positive and patient attitude, with a genuine desire to help customers (even the really unhappy ones) and have them leave each interaction feeling great.


  • Lahore, Punjab, Pakistan Zameen Media Pvt. Ltd. Full time

    Zameen Media Pvt. Ltd. is a dynamic company seeking a highly skilled Customer Experience Associate to join our team.Job Overview:We're on the lookout for a talented professional who can deliver exceptional customer support experiences. As a key member of our team, you'll be responsible for providing timely and accurate responses to customer inquiries,...


  • Lahore, Punjab, Pakistan Hassan Associate Reality Group Full time

    Customer Relationship ManagementHassan Associate Reality Group is looking for a Female Sales Executive to establish and maintain strong relationships with customers.Key Functions:Discover and develop new sales leads.Engage in effective negotiations to secure deals.Deliver exceptional customer service.The ideal candidate should possess excellent communication...


  • Lahore, Punjab, Pakistan Outsource Tel Full time

    We are seeking a skilled and dedicated Customer Experience Associate to join our team. As a key member of our support team, you will be responsible for providing exceptional service to our clients by answering their questions, addressing their concerns, and resolving their issues in a timely and professional manner.This is an onsite night job at Johar Town...


  • Lahore, Punjab, Pakistan BEM Solutions Full time

    BEM Solutions Pvt. Ltd. is a leading provider of engineering and architectural services globally. We are currently seeking an experienced Sales and Customer Experience Associate to join our Lahore office.Job Description:Company OverviewBEM Solutions offers top-tier engineering and architectural services globally, specializing in Quantity Surveying,...


  • Lahore, Punjab, Pakistan The Children's Place Full time

    The Children's Place is seeking a highly skilled and dedicated Customer Service Specialist to join our team. This role will be responsible for providing exceptional customer service, responding to customer inquiries, and resolving issues in a timely and professional manner.Key ResponsibilitiesRespond to customer email and white mail inquiries about...


  • Lahore, Punjab, Pakistan Hassan Associate Reality Group Full time

    Business Development OpportunityWe are seeking a highly skilled and ambitious Female Sales Executive to join Hassan Associate Reality Group and help drive business growth.Key Responsibilities:Develop and execute effective sales plans to meet business objectives.Build and maintain strong relationships with customers to ensure high levels of...


  • Lahore, Punjab, Pakistan ACE Customer Services Full time

    Job DescriptionWe are seeking a highly motivated Communication Specialist to join our team. In this role, you will be responsible for providing exceptional customer service and support through effective communication.Key Responsibilities:Provide timely and accurate responses to customer inquiriesUtilize strong communication skills to resolve customer...


  • Lahore, Punjab, Pakistan Associate Billing Service Full time

    We are seeking a highly organized and detail-oriented Dental Collection Specialist to join our team at Associate Billing Service.Key Responsibilities:Makes outgoing calls to obtain benefits of insurance.Communicates with clients to resolve any issues or concerns.Manages and maintains accurate reports.Fosters strong English communication skills for effective...


  • Lahore, Punjab, Pakistan EVO9X Full time

    This is a full-time on-site role for a Client Support Specialist at EVO9X in Lahore. The Client Support Specialist will be responsible for delivering exceptional service to clients, ensuring satisfaction, and maintaining a high level of client experience.ResponsibilitiesCommunicate with clients via phone, email, and chat.Provide knowledgeable answers to...


  • Lahore, Punjab, Pakistan Imperial Resource Group LLC Full time

    We are looking for a highly skilled Customer Support Representative to join our team at Imperial Resource Group LLC. As a key member of our support team, you will be responsible for providing exceptional technical support to our valued customers across the USA.Main Responsibilities:Respond to customer inquiries via phone, email, and chat, with a focus on...


  • Lahore, Punjab, Pakistan Career Consultants Inc. Full time

    We are seeking a highly skilled Customer Premises Associate to join our team in Lahore. This full-time position offers an exciting opportunity to work with us as a Customer Premises Associate.Key Responsibilities:As a Customer Premises Associate, you will be responsible for supporting our clients across various locations in Lahore.You will ensure timely and...


  • Lahore, Punjab, Pakistan Maria Consultancy Full time

    Job Specifications: If you are a motivated and enthusiastic individual with a passion for delivering outstanding customer experiences, we invite you to apply for this role at Maria Consultancy.As a customer-focused professional, you will be expected to possess excellent verbal communication skills and be able to work collaboratively as part of a...


  • Lahore, Punjab, Pakistan SolutionInn Full time

    SolutionInn is committed to delivering exceptional customer experiences. As a Customer Retention Specialist, you will play a critical role in developing and implementing strategies to reduce customer churn and improve overall customer satisfaction.ResponsibilitiesDevelop and maintain a deep understanding of customer needs and preferences.Identify...


  • Lahore, Punjab, Pakistan Corporate Kitchen -Pakeeza Full time

    At Corporate Kitchen - Pakeeza, we are seeking a highly skilled Customer Experience Manager to provide exceptional service to our external customers. This is an exciting opportunity for a motivated individual to lead and motivate a trained staff to deliver quality service in a timely manner.Key ResponsibilitiesServe as the key liaison between sales,...


  • Lahore, Punjab, Pakistan The Children's Place Full time

    Position Description:The Customer Service Specialist will be responsible for responding to customer inquiries, resolving issues, and providing support to Contact Center associates. This position requires a strong understanding of customer needs assessment, excellent communication skills, and the ability to work in a fast-paced environment. Our ideal...


  • Lahore, Punjab, Pakistan Zuriador Full time

    Job SummaryZuriador is looking for a dedicated Customer Experience Specialist to join our team. As a key member of our client-facing team, you will be responsible for delivering exceptional client experiences.Main Responsibilities:Collaborate with internal teams to enhance client experience and brand alignmentTrack and report on personal sales performance,...


  • Lahore, Punjab, Pakistan People Full time

    About the roleWe are seeking a Customer Relationship Associate to join our team. The successful candidate will be responsible for maintaining a database of customers and community, conducting calls to potential and existing customers to gather feedback and promote products/services.Maintain accurate databases of customer contacts and interactions to support...


  • Lahore, Punjab, Pakistan Maahi Developers (Pvt.) Ltd. Full time

    Job OverviewWe are looking for a talented individual to fill the position of Customer Relations Specialist at Maahi Developers (Pvt.) Ltd.This is an exciting opportunity for a graduate with a strong background in customer service and experience in using Microsoft Office Tools.The successful candidate will be responsible for managing customer relationships,...


  • Lahore, Punjab, Pakistan MK Consultus LLP Full time

    Key ResponsibilitiesAs an E-commerce Customer Experience Specialist, you will be responsible for providing exceptional customer service to our clients through various channels, including email, phone, and chat.You will also be responsible for managing the Shopify store, processing customer orders, and ensuring timely dispatch of orders.In addition, you will...


  • Lahore, Punjab, Pakistan GROW MORE CALL CENTRE Full time

    Customer Experience Specialist Job Description">GROW MORE CALL CENTRE is seeking a skilled Customer Experience Specialist to join our team in providing exceptional customer service and support for Xfinity services.">About the Role">We are looking for a highly motivated and detail-oriented individual who can effectively handle inbound calls from customers...