Senior Client Support Specialist
2 weeks ago
We are seeking a dedicated and customer-focused professional to join our organization as a Customer Service Representative. In this role, you will be responsible for delivering exceptional service and support to valued clients.
The ideal candidate will have strong communication and interpersonal skills, along with proficiency in accounting principles and software. You will be responsible for providing accurate information about products, services, and policies, handling customer complaints and resolving issues effectively and promptly.
Key responsibilities include:
- Serving as the primary point of contact for customer inquiries and concerns related to accounting services.
- Providing detailed records of customer interactions and transactions.
- Collaborating with the accounting team to address client queries and support activities.
Requirements:
- Strong communication and interpersonal skills.
- Proficient in accounting principles and software.
- Excellent problem-solving abilities.
- Ability to manage multiple tasks and prioritize effectively.
- Customer-focused attitude and a passion for service excellence.
What We Offer:
Our organization offers a dynamic work environment, opportunities for growth and development, and a competitive compensation package.
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