Customer Support Associate

7 days ago


Peshawar, Khyber Pakhtunkhwa, Pakistan Du Track Full time

Du Track is a dynamic team of professionals driven by a common purpose. Our mornings start with a warm welcome, setting the stage for a productive day.

With over two decades of experience, we have grown into a product-based company, focusing on growth and performance. Our headquarters are based in Seattle, USA, with international offices in Canada and Pakistan.

We seek an individual with exceptional English communication skills and a passion for learning and growth.

Key Job Responsibilities
  • Core Responsibilities:
    • Excellent verbal communication skills in English.
    • BUILD STRONG CUSTOMER RELATIONSHIPS.
    • HIGHLY RESPONSIBLE AND DEPENDABLE.
    • FAST LEARNER.
    • ABLE TO WORK EXTENDED HOURS.
    • PROACTIVE ATTITUDE UNDER PRESSURE.
    • COLLABORATE WITH SOFTWARE DEVELOPERS.

Other Key Responsibilities:

  • REMOTE SUPPORT AND LOG CALL DETAILS.
  • SOFTWARE INSTALLATION AND TROUBLESHOOTING.
  • REMOTE SUPPORT TOOLS KNOWLEDGE.
  • COMPUTER SCIENCE OR IT BACKGROUND.
  • SQl SERVER TRUBBULESHOON INSTALLATION.
  • APPLICATION ROLL OUT SUPPORT.
  • RESPOND TO CUSTOMER CALLS WITHIN TIME LIMITS.

Information Technology and Services - Peshawar, Pakistan

About Us

We were founded in 1995, assisting businesses migrate to new technology. Today, we continue this mission, guiding businesses through technological advancements.



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