
Call Centre Operations Director
5 days ago
As a seasoned Call Centre Manager, you will oversee the daily operations of our call centre.
Key Responsibilities:- Ensure seamless call centre operations, meeting performance targets for speed, efficiency, sales, and quality.
- Plan and manage change, liaise with team members, and prepare reports to inform decision-making.
- Monitor calls, identify areas for improvement, and develop strategies to enhance customer satisfaction.
- Forecast and analyze data against key performance indicators, making informed decisions to drive business growth.
- Develop, implement, and review core responsibilities and tasks, analyzing performance statistics to inform strategic decisions.
- Proven experience in call centre management, with a focus on delivering exceptional customer service.
- Strong leadership and communication skills, with the ability to motivate and retain staff.
- Ability to analyze complex data, identifying trends and areas for improvement.
- Proficient in IT systems, with a working knowledge of CRM software and data analysis tools.
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Call Center Manager
5 days ago
Saddar Town, Pakistan Verticity (Pvt) Ltd. Full timeCall Center Manager Verticity (Pvt) Ltd., Pakistan Responsible for the daily running and management of a call centre through the effective use of resources. They are responsible for ensuring that calls are answered within predetermined time scales and dealt with properly.Key Responsibilities:Ensuring the call centre runs smoothly;Setting and meeting...
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Customer Service Operations Manager
3 days ago
Saddar Town, Pakistan beBeeLeadership Full time 1,500,000 - 2,500,000Job Title: Call Centre LeaderThe effective leader of a call centre is responsible for the daily running and management of this crucial customer-facing operation.Key Responsibilities:Ensure smooth day-to-day operations in the call centre;Establish and meet performance targets for speed, efficiency, sales, and quality;Plan and implement change within the...
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Customer Service Director
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Saddar Town, Pakistan beBeeCallCentreLeader Full time 800,000 - 1,200,000Leadership Call Centre RoleA seasoned leader is required to oversee our call centre operations, focusing on effective communication, team guidance and customer satisfaction.Provide mentorship and coaching to team members to enhance their skills and performance.Foster a culture of open feedback and continuous improvement to achieve exceptional results.Drive...
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Call Center Manager
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Saddar Town, Pakistan Jagah Online Full timeCall Center Manager Jagah Online, Pakistan Provide guidance, team members and learning and counseling for the team. Strong participation and sponsorship in the development of the staff to achieve improved results and to prepare for succession.Ensure effective and consistent communication throughout the team, encourage feedback and customer insight in order...
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Csr/tsr/call Centre Agent For Debt Campaign
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Director's Support Specialist
5 days ago
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PA To Director
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Healthcare Operations Director
3 days ago
Saddar Town, Pakistan beBeeHealthcare Full time 2,400,000 - 3,000,000Job Title:Healthcare Operations DirectorKey ResponsibilitiesDevelop and implement effective operational strategies for healthcare programs.Collaborate with faculty, administration, and external partners to deliver high-quality healthcare education and training.Maintain strong relationships with stakeholders, including students, alumni, and industry...
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Director of Administrative Operations
3 days ago
Saddar Town, Pakistan beBeeAdministrative Full time 1,000,000 - 1,500,000Job DescriptionWe are seeking a highly skilled and experienced Administrative Professional to serve as the right-hand person to our Director of Sales.The ideal candidate will have a proven track record in executive secretarial roles and possess excellent organizational and time-management skills.Key responsibilities include maintaining the Director's agenda,...
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PA To Director
5 days ago
Saddar Town, Pakistan The Forum Full timeProvide administrative support to the office of the Director by relieving them of routine daily tasks and performing duties necessary to run the office efficiently. Responsibilities include storing, retrieving, and integrating information for dissemination to management, staff, and clients. This involves self-correspondence, arranging meetings, seminars, and...