
CSR Representative
1 day ago
Job Description
We are seeking a skilled and experienced CSR Representative to join our team. As a CSR Representative, you will be responsible for providing exceptional customer service and support via phone.
Main Responsibilities
- Respond to customer inquiries in a timely and professional manner
- Resolve customer complaints in a fair and efficient manner
- Follow communication scripts when handling different topics
- Provide solutions that meet customer needs and expectations
Requirements
- Minimum Matric Qualification
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment with multiple priorities
- Availability to work evening shifts (6:00 pm to 03:00 am)
Why Work With Us
- Competitive salary + commission
- Topper bonus
- Ongoing training and development opportunities
- 5 working days a week (Saturday and Sunday off)
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