
Technical Support Lead
2 weeks ago
The Customer Success Representative role is a critical position that requires strong communication skills, attention to detail, and the ability to work effectively in a fast-paced environment.
Responsibilities- Customer Support: Serve as the primary point of contact for Select-level accounts, handling inbound customer requests for services, escalations, and general inquiries.
- Account Management: Develop and maintain positive relationships with Select level customers to foster customer loyalty and retention.
- Documentation and Reporting: Maintain accurate records of all customer interactions and outcomes, and prepare reports on service request trends and resolution effectiveness.
- Experience: 5+ years of related experience in IT and IT technical staff management.
- Skills and Qualifications: Proven track record in Senior Service Delivery management with a focus on superior client satisfaction, extensive experience in network management, including Route/Switch/Firewall and Voice technologies.
- Education: Minimum of a bachelor's degree from a four-year college or university or equivalent experience.
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Technical Support Professional
5 days ago
Islamabad, Islamabad, Pakistan Promise Group Full timePromise Group is a leading Microsoft partner in the CEE region, offering a wide range of products and services to clients from various economic sectors. We are currently seeking a highly motivated Technical Support Professional to join our team.DutiesRespond to client inquiries and provide technical support via phone, email, and chat.Diagnose and resolve...
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Technical Support Expert
2 days ago
Islamabad, Islamabad, Pakistan S&P Global Full timeAbout the Opportunity:S&P Global is a leading provider of business intelligence solutions, and we are seeking a highly skilled Technical Support Expert to join our Client Operations team.As a Technical Support Expert, you will be responsible for providing expert-level support to clients via phone, email, and other channels, addressing their queries and...
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Technical Lead
1 week ago
Islamabad, Islamabad, Pakistan Convo Full timeKey ResponsibilitiesProject Leadership: Lead full-stack projects that drive meaningful user impact.Technical Decision Making: Make key technical decisions that improve our architecture, systems, and codebase.Mentorship: Mentor and support engineers, helping them grow and improve.Collaboration: Collaborate closely with design, partnerships, and product...
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Technical Support Associate
3 days ago
Islamabad, Islamabad, Pakistan Ibex Dynamics Full timeCareer Opportunities at Ibex DynamicsIbex Dynamics Pvt Ltd is a rapidly growing company that offers exciting career opportunities in the field of e-commerce. We are seeking a highly skilled and experienced Technical Support Associate to join our team. As a Technical Support Associate, you will be responsible for providing technical support to our clients,...
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IT Technical Support Specialist
5 days ago
Islamabad, Islamabad, Pakistan Promise Group Full timePromising a dynamic work environment, Promise Group invites applications for the position of IT Technical Support Specialist. As a key member of our team, you will be responsible for delivering exceptional technical support services to our clients.Key ResponsibilitiesProvide timely and effective technical assistance to clients regarding Microsoft 365 and...
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Technical Support Specialist
1 week ago
Islamabad, Islamabad, Pakistan Contour Software Full timeAbout UsAt Contour Software, we pride ourselves on being a subsidiary of Constellation Software Inc., a global enterprise software conglomerate. With a portfolio of market-leading solutions covering over 100 industry domains, we provide professionals with fulfilling, long-term careers.The DivisionWe are part of Freestyle Solutions, which provides essential...
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Technical Support Professional
19 hours ago
Islamabad, Islamabad, Pakistan TheHiringl Full timeWe are seeking a skilled Technical Support Specialist to provide high-quality support to end-users, ensuring the smooth operation of software, hardware, and network systems.Key Responsibilities:Respond to customer queries via chat, email, phone, or ticketing systems in a timely and professional manner.Troubleshoot technical issues related to hardware,...
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Technical Support Specialist
2 days ago
Islamabad, Islamabad, Pakistan EWS Group Full timeContour Software is a leading provider of enterprise software solutions, serving customers in over 100 countries worldwide. As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world.We are seeking a highly skilled and...
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IT Technical Support Specialist
2 days ago
Islamabad, Islamabad, Pakistan Oxbridge Digital Full timeOxbridge Digital seeks a dedicated and skilled IT Technical Support Specialist to provide comprehensive technical support to staff, employees, and students at Riphah International University. This role is crucial in maintaining a seamless IT experience across the university's campuses.Key ResponsibilitiesTechnical Support: Respond to IT support requests from...
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Technical Support Specialist
3 days ago
Islamabad, Islamabad, Pakistan ConnectPro International Full timeAbout ConnectPro InternationalAt ConnectPro International, we are dedicated to providing exceptional customer service. Our team is passionate about delivering timely and accurate support to our customers.Job Summary:We are seeking a skilled Technical Support Specialist to join our customer success team. As a Technical Support Specialist, you will be...
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Technical Support Specialist
24 hours ago
Islamabad, Islamabad, Pakistan Al-Shams Technologies Full timeWe are seeking a highly skilled IT Specialist to join our dynamic team at Al-Shams Technologies.Job OverviewThe ideal candidate will have a strong background in information technology, with a focus on providing technical support, troubleshooting, and maintaining IT systems. As an IT Specialist, you will play a crucial role in ensuring the seamless operation...
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Technical Support Specialist
20 hours ago
Islamabad, Islamabad, Pakistan TheHiringl Full timeJob Summary:We are seeking a Technical Support Specialist to join our team and provide high-quality support to end-users, ensuring the smooth operation of software, hardware, and network systems. You will act as the first line of defense for customer issues, resolving them efficiently and professionally, and escalating when necessary. The ideal candidate is...
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Technical Support Specialist
2 days ago
Islamabad, Islamabad, Pakistan TEKenable Ltd Full timeWe are seeking a highly skilled and motivated Technical Support Specialist to join our dynamic 24/7 Support Team. This role requires maintaining, troubleshooting, and enhancing mission-critical applications. Key Responsibilities include providing second and third-line technical support for .NET and Angular-based applications.Job DescriptionThis is a 24/7...
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Technical Support Technician
5 days ago
Islamabad, Islamabad, Pakistan Buono Private Limited Full timeWe are seeking a Technical Support Technician to provide technical assistance to end-users at Buono Private Limited. The ideal candidate will have excellent communication skills and the ability to troubleshoot hardware and software issues.Duties:Provide technical support to end-usersTroubleshoot hardware and software issuesInstall, configure and troubleshoot...
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Technical Support and Development Expert
24 hours ago
Islamabad, Islamabad, Pakistan 3SC Technologies Full timeAt 3SC Technologies, we're looking for a highly skilled Technical Support and Development Expert to join our IT department. As a Technical Support and Development Expert, you'll be responsible for designing and implementing technical solutions to meet our business needs.You'll work closely with our development team to create robust and user-friendly software...
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Technical Team Lead
3 weeks ago
Islamabad, Islamabad, Pakistan Crossbiz Full timeUrgently needed a Team Lead having experience in Software Development for at least 3 years in some Software dealing with Offshore Clients and working on Strict Deadlines.The candidate must have at least 2 years of experience working as a Team Lead, leading a team of a minimum of 5 developers, including both experienced and junior developers who require...
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Technical Lead for Android Applications
2 weeks ago
Islamabad, Islamabad, Pakistan MWAN Mobile Full timeMWAN Mobile is looking for an experienced Technical Lead for Android Applications to lead our Android development efforts. As a key member of our development team, you will be responsible for providing technical leadership on full life-cycle development, supporting mission-critical apps, and working closely with our Enterprise and portfolio architects to...
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Senior Technical Support Engineer
24 hours ago
Islamabad, Islamabad, Pakistan ATSG Full timeAbout the PositionThe Senior Technical Support Engineer at ATSG will be responsible for providing technical support and guidance to our team members, as well as collaborating with other departments to resolve complex technical issues.Key ResponsibilitiesProvide technical support and escalation for critical incidents and problem management...
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Technical Support Specialist
2 hours ago
Islamabad, Islamabad, Pakistan ibex Full timeAt ibex, we're seeking a skilled Technical Support Specialist to join our Operations team. As a key member of our customer support unit, you will provide solutions to technical problems and claim resolution to customers by performing a diagnosis of the issue while guiding them through the claim filing process via phone call.This role requires strong...
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Technical Support Expert
2 days ago
Islamabad, Islamabad, Pakistan ContentStudio inc Full timeWe are looking for a skilled Technical Support Expert to assist our customers with technical problems when using our products and services.The ideal candidate will have excellent communication skills, be able to earn the trust of our clients, and be familiar with help desk software.This role requires identifying customer needs, providing timely and accurate...