
Buyer Engagement Specialist
3 days ago
**Customer Experience Team**
We are looking for a skilled **Buyer Engagement Specialist** to join our team. As a key member of our Customer Experience department, you will be responsible for leading initiatives to improve buyer satisfaction, retention, and engagement at each lifecycle stage.
You will collaborate with cross-functional teams to ensure alignment of strategies and an integrated approach to enhancing the buyer experience.
About Daraz
Daraz is South Asia's leading e-commerce platform, operating in Pakistan, Bangladesh, Sri Lanka, Nepal, and Myanmar.
The company empowers over 100,000 active sellers with world-class marketplace technology to reach the fast-growing consumer class in the region.
Key Responsibilities
- Lead initiatives to improve buyer satisfaction, retention, and engagement
- Collaborate with cross-functional teams to ensure alignment of strategies
- Ensure an integrated approach to enhancing the buyer experience
Qualifications
- Bachelor's degree in Business, Marketing, Economics, Data Science, or a related field
- 2-3 years of experience in Customer Experience, E-Commerce, or a similar role
- Proficiency in CRM tools and data analysis tools (Excel, SQL, Power BI, Tableau)
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