Genesys Cloud Support Engineer

Job SummaryThis role is focused on delivering exceptional support for Genesys Cloud customers. The successful candidate will be responsible for addressing customer queries, troubleshooting technical issues, and collaborating with internal teams to ensure seamless operations.Key AccountabilitiesProvide timely and effective support to Genesys Cloud...

Role OverviewThis role is part of the Genesys Cloud team, responsible for delivering high-quality support to our customers. The successful candidate will be expected to work collaboratively with internal teams, develop strong technical skills, and maintain accurate documentation.Key ResponsibilitiesDeliver exceptional support to Genesys Cloud...

OverviewThe Associate Genesys Cloud Engineer role is a client-facing position that involves supporting Central Genesys cloud/telephony operations across contact centers. As a member of the Genesys Cloud team, this engineer will serve as the point of contact for all telephony inquiries or issues.Key ResponsibilitiesSupport the configuration, setup, and...

About the RoleThe successful candidate will have 1-4+ years of experience in the contact center industry and a minimum of 2-3 years of experience with any other telephony platform.You will work closely with our team to administer, troubleshoot, and resolve day-to-day operational issues with respect to Genesys and its integrated platforms. You will also...

Role OverviewWe're looking for a highly skilled Associate Genesys Engineer to join our team and provide expert-level support for our Genesys Cloud operations. As a key member of our team, you'll be responsible for ensuring seamless day-to-day operations, resolving technical issues, and collaborating with cross-functional teams.ResponsibilitiesIn this role,...

About This OpportunityWe're seeking an exceptional Associate Genesys Engineer to join our team and take on a challenging role that requires expertise in Genesys cloud operations. As a key member of our team, you'll be responsible for ensuring seamless day-to-day operations, resolving technical issues, and collaborating with cross-functional teams.Key...

About UNAVAILABLEWe're seeking an exceptional Associate Genesys Engineer to join our team! As a key player in our Genesys Cloud operations, you'll be responsible for providing top-notch support to our clients and internal stakeholders.Job DescriptionThis exciting opportunity will involve:Configuring, setting up, and deploying Genesys cloud contact center...

Job Description:We are seeking a talented and motivated individual to join our dynamic team at Code Genesis. As a Senior Python Programmer, you will be responsible for designing, developing, and maintaining innovative software applications using Python programming language.Key Requirements:Proficiency in Python programming language and experience with...

Job DescriptionThis is a key role within the Genesys Cloud team, responsible for delivering high-quality support to our customers. The successful candidate will be expected to work collaboratively with internal teams, develop strong technical skills, and maintain accurate documentation.ResponsibilitiesDeliver exceptional support to Genesys Cloud...

OverviewWe are a leading CX outsourcer for startups, scale-ups, and blue-chips. Our team builds powerful customer engagement & insight solutions to protect client investment, mitigate financial & operational risk, and accelerate ROI.This role is responsible for supporting global telephony & contact center operations across contact centers. As part of the...

ResponsibilitiesThis position involves acting as the point of contact for daily Genesys cloud issues and concerns. You will support Genesys Operations as Tier-2 and Tier-3, and troubleshoot day-to-day operational issues with respect to Genesys and its integrated platforms.Your responsibilities will include:Performing telephony, contact center, and other...

NorthBay Solutions is a leading provider of cloud-based services, and we're seeking a Senior Cloud Support Professional to join our team of experts. In this role, you will provide advanced-level technical support and guidance to clients on cloud services, leveraging your extensive knowledge of AWS technologies.Key ResponsibilitiesProvide senior-level...

Required Skills and QualificationsTo succeed in this role, you will need to possess a strong understanding of Linux Administration, networking protocols (TCP/IP, DNS, DHCP, SMTP), and cloud technologies. Proficiency in monitoring tools (SolarWinds, Nagios) and service provisioning is also essential. Additionally, you should have hands-on experience with NICE...

About OZ-TechworkWe are a product-based company that provides digital solutions for global businesses.Our team is our main strength, and we believe in continuous learning, performance, and teaching.We focus on building high-quality engineering environments that deliver value to customers.As a Cloud Engineer, your primary responsibility would be to build...

BITS Global Consulting is looking for a Senior Cloud Engineer to support the ongoing cloud needs of our organization. As a senior engineer, you will work closely with DevOps, ETL/BI teams, and security teams to design and implement cloud solutions that meet our business requirements.Job Description:Design and deploy cloud infrastructures that meet the...

NorthBay Solutions is seeking a skilled AWS Cloud Solutions Engineer to help design and deploy cloud-based solutions for our clients. As a key member of our team, you will be responsible for implementing cloud infrastructure and providing expert-level technical support.ResponsibilitiesImplement and maintain cloud architecture designs that meet client...

Job Description:We are seeking a skilled Cloud Systems Engineer to join our team at Contour Software. As a key member of our Managed Hosted Service offering, you will be responsible for the oversight, maintenance, and configuration of business-critical systems hosted on Azure's public cloud.In this role, you will analyze and monitor existing cloud...

About Contour SoftwareWe are a fast-growing software company with a global presence, committed to delivering innovative solutions to our clients. Our team is expanding, and we are seeking a talented individual to join us as a Trainee Cloud Systems Administrator.The PositionThis role involves working with our Managed Hosted Service offering, providing...

At NorthBay Solutions, we're seeking an Enterprise Cloud Engineering Expert to join our team of cloud professionals. In this role, you will leverage your extensive experience in cloud engineering and AWS technologies to design, implement, and maintain cloud solutions that meet client requirements.Key ResponsibilitiesDesign and implement cloud architecture...

Job SummaryNorthBay Solutions is seeking a highly skilled AWS Cloud Engineer to join our team. As a key member of our Managed Services department, you will design, implement, and maintain cloud-based solutions for our clients.The ideal candidate will have a strong understanding of AWS technologies, excellent problem-solving skills, and excellent...