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Contact Center Solutions Expert
2 hours ago
This position involves acting as the point of contact for daily Genesys cloud issues and concerns. You will support Genesys Operations as Tier-2 and Tier-3, and troubleshoot day-to-day operational issues with respect to Genesys and its integrated platforms.
Your responsibilities will include:
- Performing telephony, contact center, and other solutions administration as per standard procedures.
- Meeting all service level targets on all ticketing queues including service requests, change tickets, incidents, and projects.
- Tracking daily tasks, change requests, and project work for productivity.
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Cloud Contact Center Solutions Expert
3 hours ago
Lahore, Punjab, Pakistan UNAVAILABLE Full timeAbout This OpportunityWe're seeking an exceptional Associate Genesys Engineer to join our team and take on a challenging role that requires expertise in Genesys cloud operations. As a key member of our team, you'll be responsible for ensuring seamless day-to-day operations, resolving technical issues, and collaborating with cross-functional teams.Key...
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Contact Center Operations Director
2 hours ago
Lahore, Punjab, Pakistan Abacus Outsourcing Full timeJob SpecificationRequirements for this role include a Bachelor's degree in Business, Communication, or a related field, as well as proven experience in a contact center environment with at least 1.5 years in a leadership role. Strong leadership, coaching, and interpersonal skills are essential, along with excellent communication skills, both written and...
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Contact Center Professional
2 days ago
Lahore, Punjab, Pakistan Geeks Consultancy Full timeClient Services & Customer SupportGeeks Consultancy invites applications from motivated and enthusiastic individuals for the position of Business Process Associate.As a key member of our contact center team, you will be responsible for handling customer inquiries, resolving issues and providing exceptional customer service.Key requirements include a high...
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Contact Center Leadership Position
6 days ago
Lahore, Punjab, Pakistan Abacus Outsourcing Full timeAbacus Outsourcing's Contact Center is looking for a seasoned Team Lead to drive business growth through effective team management. The ideal candidate will have a strong background in leadership, with experience in a contact center environment. Key responsibilities include: * Leading, coaching, and mentoring a team of customer service representatives *...
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Cloud Contact Center Software Engineer
2 hours ago
Lahore, Punjab, Pakistan Expertflow - livechat, video, callcenter SW Full timeAs a developer at Expertflow, you will have the opportunity to work on cutting-edge projects that transform the way businesses interact with their customers. Our cloud contact center software enables companies to provide seamless customer experiences across multiple channels.Key ResponsibilitiesDeveloping software applications in a variety of programming...
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Cloud Contact Center Developer
3 hours ago
Lahore, Punjab, Pakistan Expertflow LLC Full timeJob ResponsibilitiesDevelop customer-facing project solutions for enterprise integration of our contact center components with third-party software.Create backend services using cloud-native architectures, API-gateway patterns, scalability, and performance in Java/SpringBoot, NodeJS, Python/Flask, etc.Design asynchronous communication topologies using...
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Avaya Aura Enterprise Contact Center Engineer
2 hours ago
Lahore, Punjab, Pakistan Avira Technologies Full timeWe are seeking a talented Avaya Aura Communication Manager Specialist who can lead our Avaya Aura solutions team. The ideal candidate will have excellent communication skills, ability to work effectively with co-workers, and experience in high availability environments.Key SkillsExpertise in Avaya Aura Enterprise Contact Center.Experience with Client...
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Lahore, Punjab, Pakistan Avira Technologies Full timeAbout the RoleThe Sr Cisco UCCE Engineer position is responsible for leading the development and upgradation of the telephony platform, including Unified Contact Center Enterprise (UCCE). This role requires a high-level understanding of WAN/LAN technologies, VoIP/SIP call routing technologies, and protocols such as TCP/IP routers, SBCs, servers, switches,...
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Software Solutions Expert
7 days ago
Lahore, Punjab, Pakistan HR Ways Full timeCompany OverviewOur company specializes in delivering innovative software solutions for contact centers, empowering businesses to provide exceptional customer experiences and improve operational efficiency.Job Description:Deliver engaging product presentations to prospective customers, highlighting key features and benefits.Provide timely and accurate...
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Contact Center Supervisor
2 hours ago
Lahore, Punjab, Pakistan Velorium Pvt Ltd Full timeResponsibilities:This position is responsible for supporting, coaching, developing, and supervising a team of CSRs. The ideal candidate will have a proven track record in call center management, with expertise in software applications such as Microsoft Word and Excel.Requirements:A Bachelor's/College Degree in any field; Call Centre Certification is highly...
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Lahore, Punjab, Pakistan A H T Aesthetics Medical Center Full timeJob Description:We are seeking a highly skilled Sales Expert to join our team at A H T Aesthetics Medical Center in Lahore. The successful candidate will have a proven track record of success in sales, particularly in engaging with international clients.In this role, you will be responsible for generating new business leads through cold calls and email...
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Technical Solutions Consultant
7 days ago
Lahore, Punjab, Pakistan HR Ways Full timeOverview of CompanyOur client company is a leading provider of software solutions for contact centers, offering cutting-edge technology to enhance customer experience and efficiency.Job Description:Present our product effectively to prospective customers through live demos, webinars, and technical workshops, showcasing its capabilities and benefits.Respond...
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Business Solutions Expert
3 hours ago
Lahore, Punjab, Pakistan Radix Solutions Full timeAt Radix Solutions, we are seeking a highly skilled Business Solutions Expert to join our team.This role is ideal for individuals who enjoy sales, marketing, and web development. As a Business Solutions Expert, you will be responsible for acquiring new business through various channels, such as Fiverr, Upwork, Freelance, Guru, People PerHour, and...
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Digital Solutions Expert
5 days ago
Lahore, Punjab, Pakistan Conovo inc. Full timeWe are Conovo Technologies, a software development company that specializes in human-centered custom solutions. Our team of experts helps businesses create bespoke software development, product design, QA, and IT consultancy services.About the JobWe are seeking a Digital Solutions Expert to identify potential clients and build strong relationships with...
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Human-Centered Design Expert
2 hours ago
Lahore, Punjab, Pakistan Expertflow LLC Full timeExpertflow LLC is a leading provider of Cloud Contact Center Software, enabling businesses to deliver exceptional customer experiences through various communication channels. We are seeking a skilled UX Designer to join our team and contribute to the creation of user-friendly and intuitive applications.Key Tasks:Collaborate with cross-functional teams to...
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Technical Solutions Specialist
3 hours ago
Lahore, Punjab, Pakistan Elevation Full timeAbout ElevationElevation is a leading provider of cutting-edge contact center software and video-conferencing solutions. We empower our customers to transform their customer interactions into meaningful experiences that deepen loyalty and uncover new opportunities for growth.
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Cisco UCCE Solutions Engineer
2 hours ago
Lahore, Punjab, Pakistan Avira Technologies Full timeJob OverviewWe are seeking a highly skilled Cisco UCCE Solutions Engineer to join our team at Avira Technologies. The ideal candidate will have a strong background in unified contact center solutions, with expertise in designing, implementing, and maintaining complex telephony systems.
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Call Center Coach
4 days ago
Lahore, Punjab, Pakistan Selecta Sol Full timeAbout UsSelecta Sol is a pioneering organization that offers a wide range of services including digital marketing, Odoo ERP, CRM, software development, marketing automation, SEO, web development, media creation, and content writing. Our team of experts is dedicated to providing cutting-edge technology solutions that help businesses thrive.Role OverviewThis...
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Mobile App Solutions Expert
2 hours ago
Lahore, Punjab, Pakistan SMCSE Solutions PVT LTD. Full timeWe are looking for a highly skilled Mobile App Solutions Expert to join our team at SMCSE Solutions PVT LTD.About the Job:The successful candidate will have a strong background in React Native development, with expertise in REST API integration and Firebase services. As a Mobile App Solutions Expert, you will be responsible for designing and developing...
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International Migration Expert
3 hours ago
Lahore, Punjab, Pakistan Expert Opinion Full timeJoin our team of experienced consultants at Expert Opinion and take the first step towards a rewarding career in immigration law.As an immigration specialist, you will be responsible for assisting skilled professionals and students with admissions and visas for studying in the UK, Australia, Canada, and New Zealand.Key Responsibilities:Assisting with...