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Genesys Cloud Specialist
6 hours ago
This role is focused on delivering exceptional support for Genesys Cloud customers. The successful candidate will be responsible for addressing customer queries, troubleshooting technical issues, and collaborating with internal teams to ensure seamless operations.
Key Accountabilities- Provide timely and effective support to Genesys Cloud customers.
- Collaborate with internal teams to identify and resolve technical issues.
- Develop and maintain accurate system documentation.
- Certification or training in Genesys Cloud.
- Additional courses in Telephony/VoIP.
- Engineering graduate or BS degree in IT or Telecom.
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