Service Excellence Manager

About the RoleThis is an exciting opportunity to join Translation Empire PK as a Complaints Manager, where you will lead a team of complaint handlers and drive service excellence. As a key member of our team, you will be responsible for addressing customer complaints in a timely and effective manner, analyzing data to identify trends and areas for...

We are seeking a highly skilled Customer Service Excellence Specialist to join our team at Translation Empire. As a key member of our customer service department, you will be responsible for ensuring the highest standards of service quality and compliance.About the Role:You will analyze customer interactions to identify areas for improvement and develop...

At Quattris IT Services, we are seeking an IT Service Delivery Manager to oversee the delivery of exceptional service to our clients. As a key member of our team, you will be responsible for ensuring that all service calls are handled in a timely and efficient manner.The ideal candidate will have prior experience in service delivery management, with a proven...

We are looking for a highly skilled CONTACT CENTER PERFORMANCE EXCELLENCE MANAGER to join our team at Translation Empire PK.About the RoleThis is a full-time position that will involve leading our contact center team to achieve exceptional performance.ResponsibilitiesLead and manage a team of contact center agents to achieve high levels of...

This is an exceptional job opportunity to join Translation Empire PK, a leading translation and interpretation company. We are seeking a highly skilled Director of Operational Excellence to lead our operations in Islamabad.Key Responsibilities:Formulate Strategic Plans: Develop and implement operational strategies to improve performance, productivity, and...

About the RoleIn this challenging yet rewarding position as our Operational Excellence Specialist, you will be responsible for providing leadership and managing to all operational standards, meeting, and exceeding department goals.You will ensure a positive work environment, continuous learning, and high-quality employment experience for your team, while...

About UsNirvana Group of Companies is a leading provider of information technology services. We are committed to delivering high-quality solutions that meet the evolving needs of our clients.We are now seeking a highly motivated Team Lead to join our Call Center/Telemarketing team. The successful candidate will be responsible for developing and implementing...

Responsibilities:Monitoring & managing the mailbox related to service calls.Meet various client service requests.Understanding the scope of work and the requirements.Act as a bridge between a client and the resource.Creating and ensuring all ticket information is shared and entered correctly.Ensuring that the information to all other departments is shared...

Quattris IT Services is a leading provider of IT services, and we are currently seeking a Service Operations Coordinator to join our team. In this role, you will play a critical part in ensuring the smooth operation of our service delivery process.Your primary responsibilities will include monitoring and managing mailboxes related to service calls, meeting...

We are looking for a detail-oriented and organized Payroll and Financial Services Manager to join our team. The ideal candidate will have experience in managing end-to-end payroll processes, including onboarding and offboarding employees.You will ensure payroll expertise, manage tax calculations, and address payroll-related queries independently.Digital...

Job Overview:We are seeking a highly skilled Customer Service Representative to join our team at The Communitech. As a Client Support Officer, your primary responsibility will be to ensure customer satisfaction by interacting with clients, responding to their queries, and providing relevant information.Key Responsibilities:Maintain accurate client records...

About the RoleThis position offers the opportunity to work with a dynamic team of educators and researchers, contributing to the advancement of knowledge in computer science and software engineering. The successful candidate will be responsible for developing and teaching courses, supervising student research projects, and participating in departmental...

At Translation Empire PK, we are seeking a highly skilled and organized Customer Service Specialist to join our team. As a key member of our customer-facing department, you will be responsible for ensuring that all complaints are acknowledged and addressed in a timely and professional manner.Key Responsibilities:Handle all new incoming complaints via phone,...

About the Job:The Communitech is seeking a skilled Service Desk Specialist to manage client relationships and provide top-notch support. As a Client Support Officer, your main tasks will include ensuring customer satisfaction, responding to queries, and communicating with other departments.Main Tasks:Manage client records and databases with accuracyDevelop...

At Translation Empire PK, we are seeking a talented Customer Support Representative to join our team. As a key member of our customer-facing department, you will be responsible for handling incoming and outgoing calls professionally, identifying customer needs, and providing follow-up support.The ideal candidate will have excellent communication skills,...

About the RoleWe are seeking an experienced Complaints Manager to join our team at Translation Empire PK. As a key member of our operations department, you will be responsible for leading the complaint handling process, ensuring high-quality customer service, and driving process improvements.ResponsibilitiesComplaint Handling: Lead the team in reviewing and...

The Customer Service Representative (CSR) is responsible for assisting customers, resolving inquiries, and ensuring a positive experience. Success in this role means providing efficient support, maintaining customer satisfaction, and contributing to the company's service goals.Responsibilities:Respond to customer inquiries via phone, email, or chat in a...

H&A Visions is a leading provider of career services in the UK market, and we are currently seeking a highly skilled Sales Professional to join our team. As a Sales Professional, you will be responsible for converting leads into sales through effective communication and negotiation skills.The ideal candidate will have a proven track record of success in...

About Translation Empire:We are the UK's leading translation and interpretation company, dedicated to providing exceptional services to our clients. As a Customer Support Representative, you will be at the forefront of delivering outstanding customer experiences.Responsibilities:Manage incoming and outgoing calls with professionalism and courtesyAssess...

**About Us**Translation Empire PK is a leading provider of translation services. Our mission is to bridge language gaps and facilitate global communication.**Job Summary**We are seeking an experienced Research Analyst to join our research department. The ideal candidate will have a strong analytical mindset, excellent problem-solving abilities, and the...