Service Desk Specialist

4 days ago


Rawalpindi Cantonment, Pakistan The Communitech Full time

About the Job:

The Communitech is seeking a skilled Service Desk Specialist to manage client relationships and provide top-notch support. As a Client Support Officer, your main tasks will include ensuring customer satisfaction, responding to queries, and communicating with other departments.

Main Tasks:

  • Manage client records and databases with accuracy
  • Develop and maintain effective relationships with clients
  • Work collaboratively with other departments to resolve issues
  • Meet performance targets and objectives

Requirements:

  • Excellent communication and interpersonal skills
  • Able to work independently and as part of a team
  • Possess strong problem-solving and analytical skills
  • Proficient in record-keeping and data management


  • Rawalpindi Cantonment, Pakistan Riphah University Full time

    About the Role:Riphah University is seeking a Technical Service Desk Analyst to join our IT support team. As a Technical Service Desk Analyst, you will provide technical support services to students, faculty, and staff, including troubleshooting, resolving technical issues, and maintaining accurate records.About the Role: This is an exciting opportunity for...


  • Rawalpindi Cantonment, Pakistan Riphah University Full time

    Job OverviewRiphah University seeks a skilled IT Support Specialist to provide exceptional first-line systems support. The ideal candidate will possess excellent customer service skills and be able to effectively diagnose and resolve technical issues.Key ResponsibilitiesProvide timely and accurate support to customers via various communication...

  • Help Desk Manager

    2 days ago


    Rawalpindi Cantonment, Pakistan Riphah University Full time

    Job Description:Riphah University is seeking a Help Desk Manager to lead our IT support team. As a Help Desk Manager, you will oversee the delivery of exceptional technical support services to students, faculty, and staff, ensuring timely and effective resolution of technical issues.About the Role: In this critical position, you will be responsible for...


  • Rawalpindi Cantonment, Pakistan Riphah University Full time

    Job DescriptionThe Help Desk System Administrator will be responsible for delivering top-notch IT support services to Riphah University's community. Essential duties include providing prompt and effective assistance to customers, identifying and resolving technical issues, and working collaboratively with other teams to deliver business results.Main...


  • Rawalpindi Cantonment, Pakistan Riphah University Full time

    Provide first line systems support• Document all customer inquiries• Diagnose and attempt to resolve issues• Coordinate and clearly communicate issues to responsible parties• When necessary, consult with outside departments and vendors for resolutions• Monitor and follow up with customers daily on open logs to insure accurate and timely...


  • Rawalpindi Cantonment, Pakistan Riphah University Full time

    Job Summary: We are seeking a highly skilled IT Support Specialist to join our team at Riphah University. The successful candidate will be responsible for providing first-line systems support, documenting customer inquiries, and troubleshooting technical issues.About the Role: As an IT Support Specialist, you will be the primary point of contact for...


  • Rawalpindi Cantonment, Pakistan Aiitsolutions Full time

    Job DescriptionWe are seeking a highly skilled ServiceDesk Administrator to join our team. The ideal candidate will have strong administrative skills, excellent communication abilities, and a passion for providing top-notch customer service.The successful candidate will be responsible for facilitating computing-related issues for our clients, conducting...


  • Rawalpindi Cantonment, Pakistan Riphah University Full time

    About the RoleThe Technical Support Professional will play a critical part in delivering high-quality IT services to Riphah University's staff and students. Key responsibilities include providing system support, troubleshooting technical issues, and collaborating with internal departments to drive project success.ResponsibilitiesOffer expert advice on...


  • Rawalpindi Cantonment, Pakistan Riphah University Full time

    Position SummaryRiphah University invites applications for the position of Information Technology Service Desk Expert. As a key member of our IT team, you will be responsible for providing high-quality support services to our users, including incident management, problem solving, and collaboration with internal stakeholders.Key ResponsibilitiesManage...


  • Rawalpindi Cantonment, Pakistan Translation Empire PK Full time

    At Translation Empire PK, we are seeking a highly skilled and organized Customer Service Specialist to join our team. As a key member of our customer-facing department, you will be responsible for ensuring that all complaints are acknowledged and addressed in a timely and professional manner.Key Responsibilities:Handle all new incoming complaints via phone,...


  • Rawalpindi Cantonment, Pakistan Translation Empire Full time

    We are seeking a highly skilled Customer Service Excellence Specialist to join our team at Translation Empire. As a key member of our customer service department, you will be responsible for ensuring the highest standards of service quality and compliance.About the Role:You will analyze customer interactions to identify areas for improvement and develop...


  • Rawalpindi Cantonment, Pakistan PTCLal Full time

    Key ResponsibilitiesIn this role, you will:Manage the operational activities of the Regional Operations Center (R-NOC) for FTTH Network in Islamabad and Rawalpindi.Handle trouble tickets and service requests, perform in-depth analysis of fault reports, identify gaps, and recommend improvements to management.Communicate effectively with technical teams, Back...

  • Hospitality Manager

    5 days ago


    Rawalpindi Cantonment, Pakistan Marco Polo Resorts Full time

    Hospitality Manager / Front Desk Manager / ReceptionistLocation: Marcopolo Resorts and Tour – Northern Area (Remote Job)Salary: Competitive, based on experience1. Hospitality ManagerKey Responsibilities:Oversee daily operations of the resort, ensuring guest satisfactionManage and train front-line staffDevelop and implement service standards and...


  • Rawalpindi Cantonment, Pakistan Translation Empire Full time

    About Us:Translation Empire is the UK's premier translation and interpretation company, committed to delivering unparalleled services to our clients. We're seeking a skilled Customer Support Representative to join our team.Key Responsibilities:Manage customer interactions with professionalism and courtesyIdentify and address customer needs to ensure...


  • Rawalpindi Cantonment, Pakistan All Care Assist Full time

    The Customer Service Representative (CSR) is responsible for assisting customers, resolving inquiries, and ensuring a positive experience. Success in this role means providing efficient support, maintaining customer satisfaction, and contributing to the company's service goals.Responsibilities:Respond to customer inquiries via phone, email, or chat in a...


  • Rawalpindi Cantonment, Pakistan Translation Empire PK Full time

    Welcome to Translation Empire PK:A trusted name in translation and interpretation, we're committed to delivering top-notch service to our clients. As a Customer Support Specialist, you'll be at the forefront of our efforts.Job Description:Answer calls with professionalismAnalyze customer needs and respond accordinglyStay informed about product and service...

  • Help Desk Agent

    1 day ago


    Rawalpindi Cantonment, Pakistan Next Wave Full time

    About the RoleAt Next Wave, we're revolutionizing the way businesses operate by offering AI-driven staff that outperforms traditional employees. As a Customer Support Representative, you'll play a critical role in ensuring customer satisfaction and delivering exceptional communication.Key ResponsibilitiesProvide top-notch customer service and support via...

  • Sales Specialist

    3 weeks ago


    Rawalpindi Cantonment, Pakistan Unicorn sourcing Full time

    Role DescriptionThis is a full-time on-site role in Rawalpindi for a Sales Specialist at Unicorn Sourcing. The Sales Specialist will be responsible for communication with clients, providing excellent customer service, sales activities, training, and sales management.QualificationsCommunication and Customer Service skillsSales and Sales Management...


  • Rawalpindi Cantonment, Pakistan Voxnet Communications Full time

    Senior Quality Assurance RoleVoxnet Communications is seeking a Senior Quality Assurance Specialist to lead our quality assurance team. In this role, you will be responsible for evaluating the performance of sales and customer service representatives and ensuring that they meet industry standards.Key ResponsibilitiesLead quality assurance team.Develop and...

  • Sales Specialist

    3 weeks ago


    Rawalpindi Cantonment, Pakistan 99 Technologies Full time

    Company DescriptionNinety Nine Technologies is a technology company dedicated to empowering SMBs and enterprises with innovative solutions that drive growth, optimize operations, and streamline processes. Our services include AI/ML technologies, SaaS platforms, CRM systems, Revenue Cycle Management, medical billing, Amazon full-service solutions, back office...