Customer Service Management Specialist
1 week ago
About the Role
We are looking for a Customer Service Management Specialist to join our team. The successful candidate will be responsible for managing customer service operations, ensuring high levels of customer satisfaction, and resolving customer complaints in a timely manner.
Key Responsibilities- Manage customer service operations and ensure efficient delivery of customer service
- Resolve customer complaints and issues in a timely manner
- Develop and implement strategies to improve customer satisfaction
- Maintain excellent relationships with customers and colleagues
Requirements
The ideal candidate should possess strong customer service skills, excellent communication and interpersonal skills, and the ability to work under pressure.
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