Customer Service Management Specialist

1 week ago


Karachi, Sindh, Pakistan Sybrid (Pvt) Ltd - A Lakson Group Company Full time

About the Role

We are looking for a Customer Service Management Specialist to join our team. The successful candidate will be responsible for managing customer service operations, ensuring high levels of customer satisfaction, and resolving customer complaints in a timely manner.

Key Responsibilities
  • Manage customer service operations and ensure efficient delivery of customer service
  • Resolve customer complaints and issues in a timely manner
  • Develop and implement strategies to improve customer satisfaction
  • Maintain excellent relationships with customers and colleagues

Requirements

The ideal candidate should possess strong customer service skills, excellent communication and interpersonal skills, and the ability to work under pressure.



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