Technical Solutions Expert

1 week ago


Islamabad, Islamabad, Pakistan beBeeBilingual Full time $63,000 - $89,000
Job Overview

We empower operations teams with tools to make their work safer and more productive. Our platform provides complete visibility and control, automating tasks for 100,000+ customers across various industries.

About the Role

We seek a skilled professional to provide world-class assistance via calls and emails. You will contribute to defining support processes and developing our Technical Support function. Bilingual skills in French and English are required.

Key Responsibilities:
  • Provide bilingual email, chat, and voice support during business hours.
  • Analyze customer service requests and relay findings to product and engineering teams.
  • Evaluate existing tools and collaborate with engineering to develop scalable solutions.
Required Skills:
  • Bilingual: Native speaker in French and English (US)
  • Strong written communication skills in both languages
  • Natural ability to empathize with users
  • Excellent verbal and written communication skills
  • Native or bilingual spoken and written English skills

We value diversity and inclusivity, and we welcome candidates from diverse backgrounds. We require employees to be authorized to receive access to our products and technology.



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