Customer Resolution Specialist

3 days ago


Karachi, Sindh, Pakistan Arpatech Pvt Ltd Full time

Company Overview

Arpatech Pvt Ltd is a boutique technology services company that delivers business solutions to its global customers. Our company delivers a broad portfolio of information technology and business process outsourcing services to clients in the financial services sector.

Job Description

We are seeking a skilled Service Delivery Manager to join our team. The successful candidate will be responsible for ensuring timely resolution of customer issues, effective monitoring of tickets, and understanding OEM catalogs and pricing.

The role involves teleconferencing with suppliers to get updates and ensuring timely escalations of issues. Additionally, you will work with international clients, providing them with timely and desired feedback.

Key Responsibilities:

  • Responsible for timely resolution of customer issues, effective monitoring of tickets, and understanding OEM catalogs and pricing.
  • Teleconference with the Supplier to get updates and ensuring timely escalations of issues.
  • Work with international clients belonging to Foreign Regions.
  • Solve customer issues through various communication tools (Email, Phone Calls, etc.).


  • Karachi, Sindh, Pakistan Mashreq Full time

    Role OverviewWe are seeking a highly skilled Complaint Resolution Specialist to join our team at Mashreq. As a key member of our customer service team, you will be responsible for resolving customer complaints in a fair, transparent, and timely manner.Main Responsibilities:Analyze customer complaints and identify root causes through thorough...


  • Karachi, Sindh, Pakistan EWS Group Full time

    EWS Group is hiring a Technical Service Delivery Expert to join our team!About the Opportunity:This role involves delivering exceptional customer service, resolving technical issues, and collaborating with cross-functional teams to drive business growth.The ideal candidate will have a strong technical background, excellent communication skills, and a...


  • Karachi, Sindh, Pakistan ibex Full time

    Technical Support SpecialistThe Technical Support Specialist within the Operations department will provide solutions to technical problems and claim resolutions to customers by performing a diagnosis of issues while guiding customers through the claim filing process via phone call. The Support will also assist customers with other queries/concerns and...


  • Karachi, Sindh, Pakistan ibex. Pakistan Full time

    Customer Success Specialist - Voice Program (INT)ibex. Pakistan is looking for a Customer Success Specialist for Voice Program within the Operations department who shall assist our U.S. based client's customers with their queries/concerns and provide an accurate resolution to customers as per the defined processes via call. We are looking for people who have...


  • Karachi, Sindh, Pakistan Virtue Outsourcing Company Full time

    Role OverviewVirtue Outsourcing Company is seeking a skilled Customer Support Executive to join our team.In this role, you will be responsible for delivering exceptional customer experiences, resolving support tickets efficiently, and working closely with internal teams to achieve seamless issue resolution.You will serve as the primary point of contact for...


  • Karachi, Sindh, Pakistan Horizon Technologies Full time

    Job SummaryHazrd Horizon Technologies is seeking a highly organized and detail-oriented Customer Warranty Specialist to manage the entire process of handling product returns, exchanges, and warranty claims. As an essential member of our team, you will be responsible for verifying warranty claims, ensuring accurate documentation, and coordinating with...


  • Karachi, Sindh, Pakistan ibex. Pakistan Full time

    Customer Success Specialist - Voice Programibex. Pakistan is looking for a Customer Success Specialist for Voice Program within the Operations department who shall assist our U.S. based client's customers with their queries/concerns and provide an accurate resolution to customers as per the defined processes via call. We are looking for people who have...


  • Karachi, Sindh, Pakistan NielsenIQ Full time

    At NielsenIQ, we are seeking a Customer Experience Specialist to join our team. As a key member of our organization, you will be responsible for building and maintaining strong relationships with our clients. Your primary goal will be to ensure high customer satisfaction by understanding and addressing their needs and goals.Key ResponsibilitiesConduct...


  • Karachi, Sindh, Pakistan ibex. Full time

    **Job Details**The Partner Support Specialist role at ibex involves assisting US-based clients' customers with their queries and concerns. This position requires individuals who have experience dealing with international customers, but we value personality, passion, and work ethic above all else.**Responsibilities**Deliver a superior customer experience by...


  • Karachi, Sindh, Pakistan ibex Full time

    **About Us**At ibex, we are committed to delivering exceptional customer experiences through innovative solutions and expert support. As a Senior Customer Service Specialist, you will play a vital role in ensuring our customers receive top-notch service and support.**Key Responsibilities**We are seeking an individual with excellent communication skills to...


  • Karachi, Sindh, Pakistan Horizon Technologies Full time

    Role DescriptionWe are seeking a Warranty Claim Resolution Expert to join our team at Horizon Technologies. In this role, you will be responsible for resolving warranty claims, communicating with customers, and coordinating with internal teams to resolve product issues. If you have experience in customer service, returns processing, or warranty claims...


  • Karachi, Sindh, Pakistan ibex. Pakistan Full time

    Join ibex. Pakistan's innovative team as a Customer Service Specialist and take your career to new heights!About the RoleThis is an exciting opportunity for enthusiastic and motivated individuals to deliver exceptional customer experiences.Key ResponsibilitiesProvide timely and effective support to clients via phone, email, or chat.Maintain accurate records...


  • Karachi, Sindh, Pakistan Recruit Best Full time

    We are seeking a highly skilled Client Resolution Expert to join our team at Recruit Best. In this role, you will be responsible for providing alternatives to products/items that are not available on our e-commerce website.About the JobYou will be working closely with customers to understand their needs and provide tailored solutions.This is a great...


  • Karachi, Sindh, Pakistan ibex Full time

    We're seeking a skilled Customer Services Specialist to join our team at ibex. As a key player in delivering exceptional customer experiences, you'll be responsible for providing top-notch solutions to diverse customer queries through written communications and a positive attitude.Key Responsibilities:Assist customers with their purchases made through our...


  • Karachi, Sindh, Pakistan ibex. Pakistan Full time

    ibex. is looking for a Customer Success Specialist within the Operations department who shall assist our U.S.-based client's customers with their queries/concerns and provide an accurate resolution to customers as per the defined processes via call. We are looking for some talented individuals with excellent communication skills for a full-time job in the...


  • Karachi, Sindh, Pakistan ibex. Pakistan Full time

    Get AI-powered advice on this job and more exclusive features.We are looking for some talented individuals with excellent communication skills for a full-time job in the customer experience industry, where schedules are going to vary.Apply today if you have the passion to prove yourself and the desire to go beyond determination.Job Responsibilities:Deliver a...


  • Karachi, Sindh, Pakistan ibex. Full time

    **Company Overview**The Partner Support Specialist role within the Operations department at ibex involves assisting US-based clients' customers with their queries and concerns. This position requires individuals who have experience dealing with international customers, but we value personality, passion, and work ethic above all...


  • Karachi, Sindh, Pakistan UoH Full time

    UoH Job Posting - Executive LitigationWe are seeking a seasoned commercial litigator to lead our team at UoH. The ideal candidate will possess excellent negotiation and conflict resolution skills.Responsibilities:Manage disputes and negotiate settlementsConduct internal investigations and reviewsCollaborate with cross-functional teamsIf you are a seasoned...


  • Karachi, Sindh, Pakistan Hirestaff Full time

    The ideal candidate for this role will possess excellent analytical and problem-solving skills. As a Live Support Specialist at Hirestaff.ai, you will be responsible for providing technical and customer support to our clients and partners.You will handle inbound calls and emails, troubleshoot issues, and provide resolutions to minimize downtime and ensure...


  • Karachi, Sindh, Pakistan ibex Full time

    Job DescriptionOverview:ibex. Pakistan is looking for a Senior Customer Support Specialist within the Operations department who shall assist our U.S. based client's customers with their queries/concerns and provide an accurate resolution to customers as per the defined processes via call. We are looking for people who have experience in dealing with...