Customer Support Associate

2 days ago

Karachi, Sindh, Pakistan beBeeSupport Full time

Customer Support Associate

">

We are seeking a meticulous and proactive customer support specialist to join our organization. This role plays a crucial part in ensuring the smooth functioning of our web portal and the accuracy of monitoring and evaluation processes related to:

  • Sites Management
  • Fleet Management
  • Other relevant operations.

Key Responsibilities:

  • Communicate with clients regarding queries and concerns.
  • Monitor and analyze data to ensure accuracy and compliance with established standards of operations.
  • Identify and rectify discrepancies or errors in tracking devices and CMS data.
  • Utilize web portal access to analyze text, spatial, and packet data.
  • Prepare and manipulate Microsoft Excel/Google Sheets files using advanced features and other appropriate tools for comprehensive data analysis.
  • Collaborate effectively with internal teams to provide insights and recommendations based on data findings.
  • Ensure the web portal is responsive and functioning optimally at all times.

Requirements:

  • Bachelor's degree in Computer Science, Information Technology, Software Engineering, Data Sciences, or equivalent.
  • Proven experience in data analysis, preferably within a monitoring and evaluation framework.
  • Proficiency in Excel and similar tools for data manipulation and analysis.
  • Familiarity with web portal management and adeptness in interpreting data.
  • Strong problem-solving skills with acute attention to detail.
  • Excellent communication skills and ability to collaborate across teams.
  • Prior experience in customer support or related roles is preferred.

Why Work With Us:

  • Opportunity to contribute to cutting-edge technology supporting a critical public service.
  • Collaborative and dynamic work environment conducive to professional growth.
  • Competitive salary and comprehensive benefits package.

Application Process:

Interested candidates are invited to submit their resume along with a cover letter outlining their qualifications and interest in the role.

Seniority level

Entry level

Employment type

Full-time

Industries

IT Services and IT Consulting

  • Customer Support Associate

    2 weeks ago

    Karachi, Sindh, Pakistan beBee Careers Full time

    Job Title: Customer Support AssociateAbout the Role:Giftooria, a leading gifting solutions provider, seeks a highly skilled and resourceful Customer Support Associate to join its team in Karachi. The ideal candidate will possess exceptional interpersonal skills, attention to detail, and the ability to manage high volumes of customer interactions while...

  • Customer Support Associate

    2 days ago

    Karachi, Sindh, Pakistan Wear The Shield Full time

    Our team thrives on dedication, empathy, and excellence in customer service. We are currently seeking a talented Customer Support Associate to join our customer service team and help us provide exceptional support and build lasting relationships with our clients.Position Overview:As a Customer Support Associate, you will be at the forefront of our customer...

  • Customer Support Persons

    4 weeks ago

    Karachi, Sindh, Pakistan Sterling Associates Full time

    Sterling Associates (Call Centre) is looking for people with fluent English speaking and reading skills (preferred American accent) for a customer support job. Applicants should be able to work night shifts.If you're committed, punctual, and want to earn a good paycheque for your hard work, then email your resume to us. Shift starts from 5 pm PKST, but it...

  • Customer Support Specialist

    2 days ago

    Karachi, Sindh, Pakistan Buono Private Limited Full time

    JD Customer Support Specialist (CSP):Position Summary: The Customer Support Representative ensures that all customer needs are promptly addressed by responding to customers' requests, orders, questions, and concerns in a timely and accurate manner, while exercising the highest level of service and quality. Environmental Express offers an extensive training...

  • Customer Experience Associate

    1 week ago

    Karachi, Sindh, Pakistan beBeeCustomerService Full time

    We are seeking a skilled Customer Experience Associate to join our team. As a key member of our organization, you will play a vital role in delivering exceptional customer service and support.Job DescriptionWe are looking for a highly motivated and detail-oriented individual who can handle customer inquiries effectively and professionally. Your primary...

  • Customer Success Associate/Sales

    4 weeks ago

    Karachi, Sindh, Pakistan Perks HR Pvt. Ltd Full time

    Perks HR Pvt. Ltd. is looking for a Customer Success Associate/Sales for our reputable client.Job DescriptionDrive expansion and adoption of our software and services.Manage the onboarding process for each new customer, from technical evaluation onwards.Assist the sales team in driving and managing renewals.Maintain customer health and introduce new,...

  • Customer Support Specialist

    7 hours ago

    Karachi, Sindh, Pakistan Modisoft Full time

    Modisoft is seeking a Customer Support Specialist to join our team in Karachi and Khariyan (Metro City). The selected candidate will be responsible for delivering exceptional customer support by addressing inquiries related to POS systems, payment solutions, digital menus, Cartzie services, and associated hardware via phone, email, and live chat.Key...

  • Technical Support Associate

    6 days ago

    Karachi, Sindh, Pakistan ZINAM TECHNOLOGIES PRIVATE LIMITED Full time

    Get AI-powered advice on this job and more exclusive features.ZINAM Technologies (Private) Limited is a young technology company based in Karachi, working as a support center for our parent company in Canada.Our parent company is a licensed telecommunications provider offering high-speed internet and phone services at affordable prices without compromising...

  • Dedicated Customer Support Specialist

    2 hours ago

    Karachi, Sindh, Pakistan beBeeCustomerSupport Full time

    Job Description">Modisoft is seeking a customer support professional to deliver exceptional support by addressing inquiries related to POS systems, payment solutions, digital menus, and associated hardware via phone, email, and live chat.Key Responsibilities:Provide prompt and professional support to customers, ensuring high satisfaction and...

  • Associate Cloud Support Engineer

    3 weeks ago

    Karachi, Sindh, Pakistan DigitalOcean Full time

    Join to apply for the Associate Cloud Support Engineer role at DigitalOceanWe are seeking creative problem-solvers eager to help our business customers scale. Reporting to the Manager of Platform Operations, a Cloud Support Engineer will engage with our largest customers daily, solving their problems and ensuring their growth on DigitalOcean. As the voice of...