Customer Support Specialist

7 days ago


Lahore, Punjab, Pakistan beBee Careers Full time

Job Title: Customer Support Specialist

Job Summary:

We are seeking a skilled and experienced Customer Support Executive to join our team. As a Customer Support Specialist, you will be responsible for providing exceptional customer service, resolving customer complaints, and ensuring that all customer interactions are handled professionally and efficiently.

Key Responsibilities:

  1. Respond to customer inquiries and resolve issues in a timely and professional manner
  2. Keep accurate records of customer interactions and transactions
  3. Process orders, forms, and applications
  4. Follow up with customers to ensure that their requests have been met and that they are satisfied with the service received
  5. Collaborate with other teams to resolve complex customer issues

Requirements:

  • Bachelor's degree or equivalent experience in a related field
  • Excellent written and verbal communication skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Strong problem-solving and analytical skills
  • Proficiency in MS Office, particularly Excel and Word


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