Call Center Setup Specialist

3 days ago


Lahore, Punjab, Pakistan Allianz Technologies Full time

About the Role:

The Allianz Technologies team is seeking a highly skilled IT professional to fill the role of Dialing Infrastructure Expert. The successful candidate will be responsible for overseeing the setup and operation of a call center, ensuring seamless dialing operations and implementing Predictive Dialing solutions.

Key Responsibilities
  • Design and implement efficient dialing infrastructure
  • Configure and manage ISA Server for secure dialing operations
  • Administer Linux systems for optimal performance
  • Implement Predictive Dialing solutions for efficient dialing
  • Develop and maintain comprehensive knowledge of software and hardware infrastructure
  • Troubleshoot complex technical issues
  • Manage IP Configurations for optimal network performance
  • Develop manual dialing procedures for backup operations

The ideal candidate will have strong technical skills, excellent problem-solving abilities, and effective communication skills to work with cross-functional teams.


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