Inbound Contact Center Agent

Job DescriptionWe are seeking a skilled Contact Center Specialist to join our team. Key responsibilities include handling client inquiries, providing end-to-end solutions, and maintaining up-to-date knowledge of contact center processes and policies.Key Responsibilities:Handle inbound calls efficiently, offering tailored solutions to meet client needsEnsure...

Job PurposeThis position is responsible for guiding, supervising and monitoring a team of Call Center agents in terms of operations and sales. The key objective is to drive the teams to achieve objectives by maximizing sales and enhancing customers' experience.Key Result ResponsibilitiesDefines/sets and drives the sales targets of the assigned team to...

About the RoleThe Senior Genesys Cloud Engineer position at Ibex represents an exceptional opportunity for a talented individual to drive success in our global contact center operations. As a key member of our team, you will be responsible for delivering top-notch support and guidance to ensure seamless execution of telephony and contact center...

About the RoleWe are seeking a highly skilled and experienced Healthcare Contact Center Supervisor to join our team at the Aga Khan University Hospital. The successful candidate will be responsible for leading and guiding our contact center team to deliver exceptional patient care and service.Key ResponsibilitiesCoach and develop the skills of our contact...

We are looking for a talented Senior Genesys Cloud Engineer to support our global telephony & contact center operations team.The ideal candidate will be a skilled technical expert with a proven track record of successfully resolving complex technical issues, and excellent communication and collaboration skills.About the Job:Supporting global telephony &...

Job Title: Phone Banking ManagerJob Summary:We are seeking a seasoned Phone Banking Manager to join our team. The successful candidate will have a strong background in customer service and contact center management, with 3-5 years of experience in a similar role.Key Responsibilities:Develop and implement strategies to improve call center efficiency and...

OverviewIbex. is looking for a skilled Senior Genesys Cloud Engineer to support global telephony & contact center operations across contact centers.The successful candidate will act as the point of contact (POC) for all contact center solution requests, troubleshooting day-to-day operational issues and working closely with technical teams.Key...

Job OverviewThe Duty Team Leader will guide, supervise and monitor a team of Call Center agents in terms of operations and sales. Key Responsibilities:Defines/sets and drives the sales targets of the assigned team to achieve business goals.Co-plans work schedules and duty roster for assigned Inbound team (rotational) to meet anticipated business requirements...

Job Description: Call Center Office Manager (5 Years Experience)About Company:Pro Work Tech is a leading Service Provider Company in Pakistan. With over 10 years of industry experience, we work with large Enterprise companies internationally. Our services encompass a wide array of call center services such as outbound and inbound calls, sales generation, and...

Job RequirementsTo be considered for this position, you must have:Bachelor degree in Management or equivalent.4+ years of related working experience in a similar role, preferably in aviation.Knowledge in Call/Contact Center technological systems and tools.Proven skills in analyzing data, identifying pitfalls and recommending effective solutions.Key...

About the RoleWe are seeking an Aviation Operations Supervisor to join our team at Fly Jinnah. As a supervisor, you will play a critical role in guiding, supervising and monitoring a team of Call Center agents in terms of operations and sales.ResponsibilitiesDefines/sets and drives the sales targets of the assigned team to achieve business goals and maximize...

Role OverviewThe Supervisor of Hospital Contact Services is responsible for overseeing the hospital's contact center operations, including managing the team, developing processes, and improving patient satisfaction. This role requires strong leadership and coaching skills, as well as the ability to analyze data and identify trends.Key ResponsibilitiesManage...

One of the leading multinational companies that has recently taken over a few projects in Pakistan is looking for a Manager for their premium call center operations. The incumbent must have 4-5 years of experience in different areas of call centers, preferably as a Team Leader for 4 years, Assistant Manager for 2 years, or Manager with at least one year of...

Join to apply for the Duty Supervisor - Inbound role at Fly Jinnah.Job PurposeTo guide, supervise and monitor a team of Call Center agents in terms of operations and sales, providing accurate information in response to enquiries about products and services, making bookings, identifying and resolving problems and customer complaints, preparing and executing...

Overview:At Go Ventures, we specialize in delivering innovative solutions that drive business growth and efficiency.We combine cutting-edge technology with exceptional service to deliver top-notch solutions.Job Description:We are seeking a detail-oriented and customer-focused Inbound Billing Agent to join our team.The ideal candidate will be responsible for...

IntroductionThe Aga Khan University Hospital is a not-for-profit healthcare institute that offers all medical services to their patients under one roof. In addition to the tertiary care hospital in Karachi, AKUH has a network of 4 secondary care hospitals, 30+ Medical Centres, and over 290+ Clinical Laboratories, 30+ Pharmacies in over 120+ cities across...

We are seeking a highly skilled Call Center Project Coordinator to join our team at Ideas Unlimited.About the Position:We require an individual with 1 year of experience in Project Management, 1 year of experience in Call Centers, and 1 year of Sales background.The successful candidate will be responsible for managing project lifecycle, training agents, and...

Telemarketing - Call Center Sales RepresentativeWe are seeking a motivated and results-oriented Call Center Sales Representative to join our growing team. You will be responsible for generating leads, qualifying prospects, and closing deals for our US-based clientele. This is a fast-paced and dynamic environment, and we are looking for someone who thrives on...

A food company is looking for a call center trainee manager. The candidate will initially act as a one-man army and will develop their very own team over time.We will start with one seat and then expand it to up to 10 seats in the coming few months (possibly weeks). The candidate will be responsible for taking calls and processing orders. Initially, it will...

Job Description:We are seeking a talented and driven sales professional to join our team as a Call Center Sales Representative. In this role, you will be responsible for generating new business opportunities, qualifying leads, and closing deals with our valued clients.The successful candidate will possess exceptional communication skills, a clear American...