Reception Services Manager

2 days ago

Islamabad, Islamabad, Pakistan beBeeCommunication Full time 60,000 - 70,000
Front Desk Officer

The role of a Front Desk Officer involves managing the front desk, handling receptionist duties, and providing excellent customer service to residents and guests.

Key Responsibilities:
  • Warmly greet and welcome all guests, fostering a hospitable atmosphere.
  • Maintain a tidy and well-organized front desk.
  • Handle inquiries and address concerns, effectively forwarding complex issues to relevant departments.
  • Professionally manage phone calls.
  • Reach out to clients/residents via outbound calls, emails, and messages to remind customers of upcoming or overdue payments.
  • Oversee various clerical and administrative tasks, including file management and data recording.
  • Receive incoming mail, packages, and other deliveries, ensuring their proper distribution.
  • Prepare outgoing correspondence, packages, and parcels.
  • Efficiently manage email correspondence, sorting and forwarding messages as needed.
  • Provide vital support to the Marketing Department in various tasks.
  • Issue key cards to clients, residents, and guests ensuring secure and accurate access to the building.
  • Utilize front desk management software and Customer Relationship Management (CRM) systems to maintain resident information and facilitate efficient operations.
  • Be ready to take on additional responsibilities as assigned.
Qualifications:
  • Intermediate or Bachelor's degree
  • Strong interpersonal skills, including the ability to effectively communicate with diverse groups of people
  • Proficiency in English communication is mandatory
  • Minimum 3-4 Years of prior experience in receptionist duties, preferably in a hotel or residential setting
  • Familiarity with essential software, including Microsoft Word, Excel, Outlook, Microsoft PowerPoint, and Adobe Acrobat
  • Experience with office equipment, including multi-line phone systems
  • Knowledge of front desk management software and CRMs for efficient data management
Key Skills and Competencies:
  • Adaptability: Capable of adjusting to changing circumstances and tasks.
  • Calm Demeanor: Maintain composure and professionalism, even in high-pressure situations.
  • Multitasking: Effectively manage and prioritize multiple responsibilities.
  • Planning and Organizing Skills: Ensure tasks are completed efficiently and in a well-organized manner.
  • High Energy Level: Bring enthusiasm and positivity to the role.
  • Flexibility: Willing to adapt and take on various duties as needed.

Rotational shifts will be implemented for Front Desk Officers.

  • Customer Service Executive

    2 weeks ago

    Islamabad, Islamabad, Pakistan Practice Perfect Solutions and Services Full time

    Customer Service Executive (English And Spanish)Practice Perfect Solutions and Services, PakistanWe are seeking a skilled and bilingual Customer Service Executive to join our front office team at a busy doctor's office. The ideal candidate will be fluent in both English and Spanish, possessing exceptional communication skills in both languages. As a Customer...

  • Pakistan Office Manager

    2 days ago

    Islamabad, Islamabad, Pakistan beBeeAdministrative Full time 1,200,000 - 2,000,000

    Pakistan Administrative Specialist Job OverviewThe role of the Pakistan Administrative Specialist involves overseeing the entire office setup and operation process. This includes managing vendors, ensuring compliance with local regulations, and maintaining a professional reception area.Office Setup and ManagementNegotiate effectively with local landlords and...

  • Front Desk Officer

    2 weeks ago

    Islamabad, Islamabad, Pakistan Translation Empire Full time

    JOB DESCRIPTIONManage reception/phone callsMeet and greet visitors and directing them to relevant personnelProvide information to internal colleagues and external enquirersScan and store company documentsMaintain attendance and leave records of employeesMaintain computer and manual filing systems e.g., filing of policy acknowledgements, employee's forms, and...

  • Receptionist And Admin Officer

    1 week ago

    Islamabad, Islamabad, Pakistan Think Higher - TH Consultants Full time

    We are seeking a highly organized and personable Receptionist and Admin Officer to join our team. The ideal candidate will be fluent in English, possess a minimum of a bachelor's degree, and have at least 2 years of experience in client dealing and follow-ups. This role requires exceptional communication skills, attention to detail, and the ability to manage...

  • Manager IT Service Management

    2 days ago

    Islamabad, Islamabad, Pakistan PTCLal Full time

    ARE YOU READY TO RISE WITH PTCL GROUPPTCL Group is a Leading Tech group of Pakistan, extending unrivalled services across the nation. The aim to revolutionize the technology industry with high-end innovative solutions makes the group stand out in all tiers of service delivery. PTCL group is known for providing the largest Integrated Information Communication...

  • Customer Service Representative

    3 weeks ago

    Islamabad, Islamabad, Pakistan Practice Perfect Solutions and Services Full time

    Practice Perfect Solutions and Services, PakistanNoah Communications BPO is looking for dynamic and motivated individuals to join our team as Call Center Agents for our Final Expense campaign.Position: Call Center Agent (Sales)Shift: Night (6 PM - 3 AM)Salary: PKR 30,000 + 5000 Bonus + Comission on SalesRequirements:Prior experience in call centers (a plus...

  • Digital Marketing Manager

    5 hours ago

    Islamabad, Islamabad, Pakistan ConnectX Services Full time

    Direct message the job poster from ConnectX ServicesChief Operating Officer at ConnectX | Operations Management, Strategic Planning. ARLA Level 4 TrainedWe are looking for a Digital Marketing Manager to lead and execute digital strategies that drive lead generation, online visibility, brand engagement, and property sales/rentals across all digital...

  • IT Service Desk Manager

    5 hours ago

    Islamabad, Islamabad, Pakistan Dplit Full time

    Islamabad, Pakistan | Posted on 06/24/2025DPL is one of the leading software development and IT companies around the world. Established in 2003, DPL serves customers in all major regions emphasizing most on Europe, Middle East and Americas. The company is based in Islamabad, Pakistan with its regional offices located in USA and Sweden.DPL is the pioneer in...

  • Customer Service Manager

    2 weeks ago

    Islamabad, Islamabad, Pakistan beBeeCare Full time 4,500,000 - 6,000,000

    Customer Service ManagerThe Customer Service Manager oversees all customer-facing operations within the organization. This role requires strong communication and interpersonal skills to effectively manage resident complaints and concerns.Resolving resident complaints in a timely and professional manner.Managing service charges and collecting outstanding...

  • Pakistan Administrative Specialist

    2 days ago

    Islamabad, Islamabad, Pakistan GOLDLION Full time

    Key Responsibilities:Office Setup Project Management:Lead the search, evaluation, and selection of suitable office premises based on company requirements, budget, and location strategy.Manage the entire office fit-out/renovation process: planning, budgeting, vendor selection (architects, contractors, suppliers), procurement, timeline management, quality...