Blockchain Support Specialist

1 week ago


Islamabad, Islamabad, Pakistan T&H Consulting Full time

T&H Consulting Overview

We are a leading firm in Blockchain Tracing Investigation and Incident Response, dedicated to delivering cutting-edge solutions in the ever-evolving field of blockchain technology.

Job Description:

As a Customer Support Specialist at T&H Consulting, you will be responsible for handling customer inquiries and support requests, ensuring prompt and professional responses. You will also manage new and ongoing cases, providing regular updates and maintaining detailed records.

Responsibilities

  1. Handle customer inquiries and support requests, ensuring prompt and professional responses.
  2. Manage new and ongoing cases, providing regular updates and maintaining detailed records.
  3. Assist clients in navigating blockchain-related issues, dispute resolution processes, and compliance requirements.
  4. Prepare client reports and draft official communications for banks, law enforcement agencies, payment processors, and other institutions.
  5. Conduct in-depth research on industry regulations, compliance standards, and blockchain-related policies to provide accurate information to clients.
  6. Address complex customer issues, finding creative solutions to challenges, and making informed decisions under pressure.
  7. Collaborate with internal teams, including consulting, compliance, and technical departments, to ensure efficient problem resolution.
  8. Provide training and educational resources to clients regarding ongoing fraud trends, regulatory changes, and best practices in blockchain security.
  9. Report directly to the Customer Support Team Leader, ensuring clear communication regarding case statuses, challenges, and successes.
  10. Utilize open-source intelligence (OSINT) tools and techniques to gather, analyze, and interpret relevant information related to customer cases.


  • Islamabad, Islamabad, Pakistan T&H Consulting Full time

    Company OverviewT&H Consulting is a leading firm in Blockchain Tracing Investigation and Incident Response, recognized for delivering cutting-edge solutions in blockchain investigations, dispute resolution assistance, evidence preparation, and specialized consulting services.


  • Islamabad, Islamabad, Pakistan T&H Consulting Full time

    About T&H ConsultingCompany OverviewT&H Consulting is a global leader in blockchain tracing investigation and incident response with headquarters in Budapest. We specialize in blockchain investigations, dispute resolution assistance, evidence preparation, and consulting services.We are committed to innovation and excellence in the ever-evolving world of...


  • Islamabad, Islamabad, Pakistan T&H Consulting Full time

    T&H Consulting, a leading firm in Blockchain Tracing Investigation and Incident Response, is seeking a highly skilled and experienced Customer Support Specialist for our on-site office in Islamabad. Our company is recognized for delivering cutting-edge solutions in blockchain investigations, dispute resolution assistance, evidence preparation, and...


  • Islamabad, Islamabad, Pakistan T&H Consulting Full time

    T&H Consulting, a leading firm in Blockchain Tracing Investigation and Incident Response, is seeking a highly skilled and experienced Customer Support Specialist for our on-site office in Islamabad. Our company is recognized for delivering cutting-edge solutions in blockchain investigations, dispute resolution assistance, evidence preparation, and...

  • Blockchain Developer

    2 weeks ago


    Islamabad, Islamabad, Pakistan Mwan Mobile Full time

    DescriptionMWAN Mobile currently has exciting opportunities for a Blockchain developer who has hands-on experience in Blockchain node configuration and enabled RPC calls.The Blockchain Developer will be part of a team of developers responsible for building new and supporting existing platforms and applications in our Islamabad Office. A good command of...


  • Islamabad, Islamabad, Pakistan T&H Consulting Full time

    T&H Consulting, a leading firm in Blockchain Tracing Investigation and Incident Response, is seeking a highly skilled and experienced professional for our on-site office. Our company is recognized for delivering cutting-edge solutions in blockchain investigations, dispute resolution assistance, evidence preparation, and specialized consulting services.We are...


  • Islamabad, Islamabad, Pakistan T&H Consulting Full time

    About T&H ConsultingOur MissionT&H Consulting is dedicated to delivering exceptional services in blockchain tracing investigation and incident response.We aim to provide innovative solutions to our clients in the blockchain sector.We are committed to excellence in all aspects of our business.Job OpportunityWe are seeking a highly skilled Sales Specialist to...


  • Islamabad, Islamabad, Pakistan T&H Consulting Full time

    About This RoleThis is an exciting opportunity to join T&H Consulting as a Customer Support Specialist. The successful candidate will be responsible for handling customer inquiries, managing cases, and providing exceptional support to our clients.Responsibilities and Requirements:Handle customer inquiries and support requests.Manage new and ongoing cases,...


  • Islamabad, Islamabad, Pakistan T&H Consulting Full time

    About T&H ConsultingOur ExpertiseT&H Consulting is a renowned company in blockchain tracing investigation and incident response with operations globally.We offer a range of services including blockchain investigations, dispute resolution assistance, evidence preparation, and consulting services.We strive for excellence in the ever-evolving world of...


  • Islamabad, Islamabad, Pakistan T&H Consulting Full time

    About T&H Consulting:T&H Consulting is a global leader in Blockchain Tracing Investigation and Incident Response. With headquarters in Budapest, we specialize in blockchain investigations, dispute resolution assistance, evidence preparation, and consulting services. We are committed to innovation and excellence in the ever-evolving world of blockchain...


  • Islamabad, Islamabad, Pakistan S&P Global Full time

    About the Position:We are seeking a highly skilled Client Support Specialist to join our team at S&P Global. As a Client Support Specialist, you will be responsible for delivering exceptional client support and driving business growth through effective communication and collaboration.In this role, you will have the opportunity to develop your industry...


  • Islamabad, Islamabad, Pakistan ContentStudio inc Full time

    We are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and services. Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. To be successful in this role, you should be an...

  • IT Support Specialist

    2 weeks ago


    Islamabad, Islamabad, Pakistan ATSG Full time

    About the role of IT Support Specialist at ATSG:Job OverviewThe Technical Assistance Engineer provides IT support to internal employees remotely or at the local office, focusing on delivering exemplary customer service while resolving technical issues. This role requires strong organizational and technical skills, as well as the ability to work independently...


  • Islamabad, Islamabad, Pakistan Oxbridge Digital Full time

    Oxbridge Digital is looking for a Strategic Support Specialist to join our team.Job Overview:This is an exciting opportunity for a professional coordinator to take on new challenges and responsibilities.Key Responsibilities:The successful candidate will be responsible for providing administrative support to the Chancellor, managing calendars, scheduling...


  • Islamabad, Islamabad, Pakistan ConnectPro International Full time

    Join Our Team as a Support Specialist RoleWe are looking for a dedicated and results-driven individual to fill the role of Support Specialist. As a key member of our Customer Success Department, you will play a critical part in providing exceptional customer experiences through prompt issue resolution, effective communication, and proactive...


  • Islamabad, Islamabad, Pakistan Practice Perfect Solutions and Services Full time

    We are looking for a highly organized and detail-oriented Medical Support Specialist to join our team at Practice Perfect Solutions and Services, Pakistan.Key ResponsibilitiesHandle patient inquiries, appointments, and billing processes efficiently and accurately.Provide language support to English and Spanish-speaking patients, ensuring clear communication...


  • Islamabad, Islamabad, Pakistan ConnectPro International Full time

    About ConnectPro InternationalAt ConnectPro International, we are dedicated to providing exceptional customer service. Our team is passionate about delivering timely and accurate support to our customers.Job Summary:We are seeking a skilled Technical Support Specialist to join our customer success team. As a Technical Support Specialist, you will be...


  • Islamabad, Islamabad, Pakistan Digital Research labs (Pvt) Ltd. Islamabad Full time

    At Digital Research Labs (Pvt) Ltd. Islamabad, we are seeking a skilled Training and Support Specialist to join our team.Job DescriptionThe successful candidate will be responsible for delivering high-quality training and support to clients. This role requires excellent communication and interpersonal skills to build effective relationships with...


  • Islamabad, Islamabad, Pakistan ibex Full time

    Job DescriptionThe Technical Support Specialist plays a vital role in the Operations department, ensuring seamless customer support and resolution. This position involves providing solutions to technical problems through diagnosis and guiding customers through the claim filing process via phone calls.Key Responsibilities:Claims Resolution: Assist customers...


  • Islamabad, Islamabad, Pakistan Zarnab International (Pvt) Ltd. Full time

    Job DescriptionAs a Student Support Specialist at Zarnab International (Pvt) Ltd., you will play a vital role in supporting international students throughout the admissions process.Key ResponsibilitiesSupport Students: Assist students with completing their admission applications, addressing any questions or concerns they may have.Application Review:...