Service Performance Improvement Coordinator

As a Quality Assurance Coordinator at Translation Empire, you will play a key role in monitoring and evaluating customer interactions to ensure the highest standards of service quality and compliance.Key Responsibilities:Monitor inbound and outbound calls to assess employee performance and service quality.Evaluate customer interactions based on accuracy,...

Join Translation Empire PK as a Performance Improvement Lead and contribute to driving business excellence through strategic planning and operational management. As a performance improvement lead, you will be responsible for analyzing and improving operational processes to achieve better outcomes.Objectives:Develop Operational Strategies: Create and...

Job DescriptionWe are seeking a highly organized and detail-focused Performance Coordinator to join our team at Call Zone. In this role, you will be responsible for managing and coordinating sales activities to drive business growth.ResponsibilitiesCoordinate sales activities and events to achieve business objectivesManage sales records and data to ensure...

Performance Improvement Analyst - Customer Interactions is an excellent opportunity to join our team at Translation Empire. As a Performance Improvement Analyst, you will analyze customer interactions to identify areas for improvement and develop strategies to enhance communication and service delivery.About the Role:You will collaborate with...

About the RoleThis Operations Manager position requires a strong leader who can motivate and inspire a diverse workforce. The ideal candidate will have proven experience in a managerial role within the automotive parts industry and possess excellent organizational and problem-solving abilities.Main Responsibilities:Lead the sales team to achieve sales...

Responsibilities:Monitoring & managing the mailbox related to service calls.Meet various client service requests.Understanding the scope of work and the requirements.Act as a bridge between a client and the resource.Creating and ensuring all ticket information is shared and entered correctly.Ensuring that the information to all other departments is shared...

Quattris IT Services is a leading provider of IT services, and we are currently seeking a Service Operations Coordinator to join our team. In this role, you will play a critical part in ensuring the smooth operation of our service delivery process.Your primary responsibilities will include monitoring and managing mailboxes related to service calls, meeting...

Key ResponsibilitiesThe successful candidate will be responsible for overseeing the daily operations of our sales office, ensuring customer satisfaction, and optimizing productivity. Key responsibilities include:Main Responsibilities:Develop and implement operational strategies to enhance productivity and improve overall sales performance.Coordinate with...

Job OverviewThe Monitoring and Improvement Expert plays a pivotal role in the Translation Empire PK's pursuit of exceptional customer service. This position is responsible for conducting thorough performance analysis, identifying areas for improvement, and implementing data-driven solutions to elevate service standards.Key Responsibilities:Contact Center...

3 days ago Be among the first 25 applicantsJob ResponsibilitiesConducts contact center performance analysis and creates detailed action plans on where to improve performanceReviews and resolves all incoming escalations from appropriate escalation channels in a timely mannerResponsible for listening (and viewing) customer calls, chats, and other...

About the RoleIn this critical position, you will be responsible for overseeing the evaluation and enhancement of our contact center services. Your expertise will be instrumental in refining our processes to meet the evolving needs of our customers and the company.Main Responsibilities:Data-Driven Decision Making: Analyze performance metrics to identify...

We are looking for a highly skilled Debt Recovery Coordinator to join our finance team in Translation Empire PK. In this role, you will be responsible for managing all aspects of debt recovery, including collecting debts, communicating with customers, and providing exceptional customer service.Coordinate debt recovery activities, ensuring efficient and...

At Translation Empire PK, we are seeking a highly skilled Key Performance Optimization Specialist to join our team.About the RoleThis is a full-time position that will involve conducting thorough performance analysis of our contact center operations. The ideal candidate will be able to identify areas for improvement and develop actionable plans to enhance...

Are you a seasoned sales professional looking for a new challenge?Job DescriptionWe are seeking a Sales Performance Director to join our team at YP2G Pakistan. As a key member of our sales team, you will be responsible for driving sales growth and improving overall performance.Key ResponsibilitiesDevelop and implement effective sales strategies to drive...

About ZameenZameen is a leading property development company that operates in the Middle East and North Africa region. Our mission is to deliver high-quality properties that meet the needs of our customers.The Engineering Supervisor plays a critical role in maintaining the smooth operation of our hotel and mall facilities. The successful candidate will have...

Job DescriptionWe are seeking a highly motivated Supply Chain Coordinator to join our team. The successful candidate will be responsible for coordinating inventory management, developing operational strategies, and ensuring excellent customer service. Key responsibilities include:Receiving, Organizing, and Maintaining Stock LevelsDeveloping and Implementing...

We are seeking a highly detail-oriented and organized QUALITY ASSURANCE AND PROCESS IMPROVEMENT LEAD to join our team at Translation Empire PK.About the RoleThis is a full-time position that will involve leading quality assurance efforts and implementing process improvements across our organization.ResponsibilitiesLead quality assurance efforts to ensure...

About the PositionWe are seeking a skilled Service Excellence Manager to lead our efforts in elevating customer service standards. As a critical member of our team, you will play a key role in analyzing performance metrics, identifying areas for improvement, and implementing targeted interventions to drive business outcomes.Main Responsibilities:Performance...

We are looking for a highly skilled CONTACT CENTER PERFORMANCE EXCELLENCE MANAGER to join our team at Translation Empire PK.About the RoleThis is a full-time position that will involve leading our contact center team to achieve exceptional performance.ResponsibilitiesLead and manage a team of contact center agents to achieve high levels of...

We are currently seeking a highly skilled QA Manager - Continuous Improvement to join our team at Stellar Communications. In this role, you will be responsible for driving continuous improvement and ensuring the highest standards of quality throughout our organization.This is an exciting opportunity for someone who has a passion for quality assurance and...