Customer Support Associate

2 days ago


Lahore, Punjab, Pakistan TRG Full time

TRG is a software development company that offers tailored solutions to meet clients' needs. We empower businesses with proactive and multidimensional approaches, focusing on quality of service and reliability in all our products and services.

About the Role

We are seeking a full-time Customer Service Executive located in Lahore. The successful candidate will provide excellent customer support, ensure customer satisfaction, manage customer inquiries, and build strong relationships with clients using interpersonal skills.

Key Responsibilities
  • Provide exceptional customer support via various communication channels.
  • Manage customer complaints and resolve issues efficiently.
  • Collaborate with cross-functional teams to achieve business objectives.
  • Develop and maintain strong relationships with clients through regular communication.
  • Stay up-to-date with industry trends and best practices in customer service.
Requirements
  • Bachelor's degree in Business Administration or related field.
  • Excellent interpersonal and communication skills.
  • Proven experience in customer service management.
  • Ability to work well in a team environment.
  • Proficiency in Microsoft Office and CRM software.
Seniority Level

Entry level.

Employment Type

Full-time.

Industry

IT Services and IT Consulting.



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