
Customer Service Manager Lead
1 week ago
HNS Global Outsourcing Private Limited is seeking a highly experienced Call Centre Manager to lead our operations in Bahria Town Lahore. The ideal candidate will have a proven track record of delivering exceptional customer experiences, driving results, and leading high-performing teams.
Key Skills and Qualifications:- Leadership Experience: Minimum 3 years of experience in a leadership role (e.g., Team Lead, Supervisor, or Manager) in a call centre environment.
- Technical Skills: Excellent IT skills, with experience using call centre software and dialler systems.
- Communication Skills: Strong communication and interpersonal skills, with the ability to build rapport with clients and team members alike.
- Analytical Mindset: Proven analytical mindset, with expertise in call centre metrics and reporting.
- Certifications: Relevant certifications in customer service, leadership, or call centre management are an asset.
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Customer Service Representative
2 days ago
Lahore, Punjab, Pakistan ACE Customer Services Full timeJob Description:We are seeking a reliable and skilled Customer Service Representative to act as a communication point for emergency and non-emergency calls. Your primary responsibility will be to receive requests, transmit messages, and track vehicles.The ideal candidate must possess excellent communication skills and the ability to remain calm and composed,...
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Customer Services Team Lead
2 weeks ago
Lahore, Punjab, Pakistan Lead Market Technology Solution Full timeJob OverviewLead Market Technology Solutions Limited is a renowned business process outsourcing company handling UK-based projects, particularly in Personal Injury Claims. We are seeking a result-driven individual to fill the position of Customer Care Representative.The ideal candidate should possess strong communication and analytical skills, with the...
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Dispatcher / Customer Service Executive
2 weeks ago
Lahore, Punjab, Pakistan ACE Customer Services Full timeWe are looking for a reliable Dispatcher to act as a communication point for emergency and non-emergency calls. You will receive requests, transmit messages, and track vehicles.The ideal candidate must be primarily an excellent communicator and able to remain calm and composed, especially in emergencies. You must be able to multitask and take the appropriate...
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Customer Service Lead
10 hours ago
Lahore, Punjab, Pakistan IWA Engineering Full timeSales and Customer Service Leadership PositionIWA Engineering seeks a highly skilled Customer Service Lead to oversee our sales and customer service operations.Key responsibilities include coordinating office activities and operations to ensure efficiency and compliance with company policies, supervising administrative staff, and managing agendas, travel...
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Customer Service Lead Specialist
1 day ago
Lahore, Punjab, Pakistan Futuro Digital Pvt. Ltd. Full timeAbout UsFuturo Digital Pvt. Ltd. is a leading provider of digital services. We are committed to delivering exceptional customer experiences and building long-term relationships with our clients.Job DescriptionWe are seeking a seasoned Customer Service Manager to join our team. The successful candidate will be responsible for leading our customer service...
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Customer Service Team Lead
1 week ago
Lahore, Punjab, Pakistan ibex. Pakistan Full timeIbex Pakistan is seeking a Customer Service Team Lead to join our Implementation Services department. As a key member of our team, you will be responsible for ensuring exceptional customer service and resolving complex issues.The ideal candidate will have a strong background in customer service and process coordination, with a focus on IT. This role requires...
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Customer Service Manager
1 week ago
Lahore, Punjab, Pakistan Changan Auto Lahore Full timeChangan Auto Lahore is a leading automotive company committed to delivering exceptional customer service. We are seeking a dedicated and dynamic Customer Relations Officer to join our team and enhance the overall customer experience.Job DescriptionWe are looking for a professional who can manage and improve the overall customer experience, addressing...
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Lead Customer Service Representative
2 weeks ago
Lahore, Punjab, Pakistan HR Ways Full timeWe are seeking an experienced customer service professional to join our team as a Customer Service Manager.In this role, you will be responsible for leading a team of customer support agents and developing strategies to improve customer satisfaction and retention.You will work closely with cross-functional teams to identify and resolve customer issues and...
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Customer Service Team Lead
6 days ago
Lahore, Punjab, Pakistan DSD Recruitment Full timeWe are seeking a highly skilled Customer Service Team Lead to oversee and motivate our call center team. As a key member of our operations, you will be responsible for driving performance excellence, exceptional customer service, and meeting business targets.">Key ResponsibilitiesTeam Leadership: Supervise and lead a team of call center agents, ensuring...
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Customer Service Manager
3 weeks ago
Lahore, Punjab, Pakistan Futuro Digital Pvt. Ltd. Full timeCustomer Service Manager Futuro Digital Pvt. Ltd., Pakistan Customer Service Manager Job DescriptionJob SummaryWe are looking for an experienced Customer Service Manager with 5+ years' experience, who has worked within an established Customer Support/Service environment and has client and customer facing experience. You will be the key liaison to our UK...
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Customer Service Team Lead
4 days ago
Lahore, Punjab, Pakistan Abacus Outsourcing Full timeAbout Abacus OutsourcingAbacus Outsourcing delivers tailored customer service solutions to meet the unique needs of our clients.Job SummaryWe are seeking a highly skilled Customer Service Team Lead to oversee the day-to-day operations of our contact center, driving exceptional customer experiences and high-performance teams.Main ResponsibilitiesTeam...
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Customer Service Lead
2 days ago
Lahore, Punjab, Pakistan More Than Accountants Private Limited Full timeAbout the RoleThis is a unique opportunity to join a dynamic accountancy practice and take ownership of client relationships.Main Duties:Investigate and resolve client complaints in a timely and professional manner.Develop and implement strategies to improve client satisfaction and reduce complaints.Provide training and guidance to staff on best practices...
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Customer Service Team Lead
6 days ago
Lahore, Punjab, Pakistan Devsinc Full timeDevsinc seeks an experienced Customer Support Manager who excels in team management, passionate about delivering top-notch customer support and skilled in developing strategies to enhance the customer experience.Responsibilities:Lead Customer Support Team: Manage a high-performing team of customer support professionals to deliver exceptional service and...
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Customer Services
4 weeks ago
Lahore, Punjab, Pakistan Cosmos Intl. Full timeJob ResponsibilitiesSelling products and services using solid arguments to prospective customers.Performing cost-benefit analyses of existing and potential customers.Maintaining positive business relationships to ensure future sales.Presenting, promoting, and selling products/services using solid arguments to existing and prospective customers.Performing...
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Customer Service Operations Manager
7 days ago
Lahore, Punjab, Pakistan Marham Full timeJob OverviewWe are seeking a highly skilled and proactive Customer Service Operations Manager to lead and grow our customer service operations. The ideal candidate will maintain high-quality service standards, manage day-to-day activities, and achieve targets with the team.Main ResponsibilitiesOperational Leadership: Manage daily customer service activities,...
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Customer Service Manager
1 day ago
Lahore, Punjab, Pakistan Excel Solutions (Pvt.) Ltd. Full timeKey ResponsibilitiesTeam Leadership: Manage and motivate a team of customer service representatives to ensure high-quality service delivery.Call Center Operations: Oversee the day-to-day activities of the call center, including staffing, scheduling, and training.Customer Service: Provide excellent customer service through effective communication,...
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Team Lead Customer Services
2 weeks ago
Lahore, Punjab, Pakistan Servaid Pharmacy (Pvt) Ltd. Full timeTeam Lead Customer ServicesServaid Pharmacy (Pvt) Ltd., PakistanResponsible for handling the call center and delivery riders team.Ensure compliance with KPIs of the Home Delivery department.Achieve sales targets as per agreed plans.Handle inbound home delivery requests and customer queries and complaints.Coordinate with the delivery team at stores to ensure...
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Customer Onboarding Expert
6 days ago
Lahore, Punjab, Pakistan Joblogic Service Management Software Full timeJoblogic Service Management Software is a leading industry in service management software, providing field service businesses across the world with an all-in-one management solution SaaS / CRM. Our product delivers world-class software to aid in streamlining operations, increasing profitability, ensuring compliance and achieving rapid growth for all field...
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Customer Service Manager
1 week ago
Lahore, Punjab, Pakistan Tele Wing (Pvt.) Ltd Full timeAt Tele Wing (Pvt.) Ltd, we are seeking highly motivated and organized individuals to join our team as Customer Service Managers. The successful candidates will be responsible for assisting customers with their queries regarding our internet telephone service.We provide necessary training to ensure our employees have the required skills to handle customer...
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Lead Laya Upwork Bidding Professional
2 days ago
Lahore, Punjab, Pakistan Lead Laya Full timeWe are seeking an experienced Upwork bidder to join our team at Lead Laya. The ideal candidate should have a strong understanding of the Upwork platform, excellent communication skills, and the ability to write compelling proposals.About the PositionThis is an exciting opportunity for an experienced Upwork bidder to contribute to our team's success. As an...