
Call Center Compliance Officer
2 days ago
Job Description: We are seeking a highly skilled Quality Assurance Agent to join our team at Microcred. As a key member of our operations team, you will be responsible for ensuring the highest standards of quality in our call center operations.
Responsibilities:- Monitor call quality and provide feedback to agents.
- Work closely with the management team to achieve quality objectives.
- Prepare analytical reports to identify areas for improvement.
- Develop and implement process improvements to enhance quality and efficiency.
- Maintain accurate records and databases.
The ideal candidate will have a strong background in quality assurance, with experience in call center operations and compliance. They should possess excellent communication skills, both verbal and written, and be proficient in MS Office and relevant software applications.
-
National Call Center Growth Director
2 weeks ago
Islamabad, Islamabad, Pakistan Call Center International Llc Full timeNational Call Center Growth Director PositionCall Center International, LLC is a successful international telemarketing company looking for an experienced leader to drive business growth and expansion.We are seeking a seasoned professional with a background in sales, management, or telemarketing to fill the role of National Call Center Growth Director. The...
-
Call Center Professional
1 week ago
Islamabad, Islamabad, Pakistan First Call Solutions Full timeFirst Call Solutions is seeking a dedicated and results-driven Call Center Professional to join our team. As a key contributor to our customer support team, you will be responsible for managing large volumes of outbound calls and providing timely resolutions to customer inquiries.Key qualifications include:Previous experience in a customer support role,...
-
Islamabad, Islamabad, Pakistan Call Center International Llc Full timeNational Sales Manager to work for American Call CenterCall Center International, LLC is a successful international telemarketing company that specializes in both inbound and outbound sales and marketing with a direct focus on multilingual telemarketing solutions tailored to client-company needs.OUR PLANS:Create the world's largest Ethnic Inbound Outbound...
-
Inbound Call Center Agent
1 week ago
Islamabad, Islamabad, Pakistan Ibex Dynamics Full timeE-Commerce Job OpportunityWe are seeking a highly motivated and organized individual to fill the position of Inbound Call Center Agent. As an Inbound Call Center Agent, you will be responsible for handling customer calls, responding to inquiries, and resolving issues. You will work closely with the team to ensure that our customers receive exceptional...
-
Call Center Quality Assurance Lead
5 days ago
Islamabad, Islamabad, Pakistan Smart Brains Technologies Pvt. Ltd Full timeAt Smart Brains Technologies Pvt. Ltd, we are committed to delivering high-quality services to our customers.Job Description:This is an excellent opportunity for a seasoned Call Center Quality Assurance Lead to join our team and contribute to our success.Key Responsibilities:Develop and implement quality assurance processes and procedures to ensure...
-
Call Center Team Leader
3 weeks ago
Islamabad, Islamabad, Pakistan ConnectPro International Full timeJob Title: Call Center Team LeaderLocation: Islamabad, PakistanJob Type: Full-timeDepartment: Customer Success DepartmentSalary: Competitive, based on experience + performance bonusesJob Summary:The Call Center Team Leader will be responsible for overseeing the daily operations of a team of customer service representatives, ensuring that they meet...
-
Call Center Supervisor
2 weeks ago
Islamabad, Islamabad, Pakistan Backendz Full timeRole Summary: We are seeking an experienced sales professional to lead our team of sales representatives as a Call Center Lead. The successful candidate will have a proven track record of closing sales, strong leadership skills, and excellent communication skills.Key Responsibilities:Lead and manage a team of sales agents to achieve sales targets.Develop and...
-
Call Center Agent
5 days ago
Islamabad, Islamabad, Pakistan HR World Intl. Full timeWe are currently seeking a highly skilled Call Center Agent to join our team at HR World International. As a Call Center Agent, you will be responsible for providing exceptional customer service to our clients through various channels.The ideal candidate will have excellent communication skills, be able to work independently, and possess a positive attitude....
-
Call Center Team Lead
5 days ago
Islamabad, Islamabad, Pakistan Global Touch Full timeGlobal Touch (Call Center) PakistanWe are seeking a seasoned Supervisor/Team Leader with 3 years of experience in managing teams in call centers. This individual will oversee the daily operations, set targets for agents, and ensure high-quality service delivery to clients.Responsibilities:Liaise with team members to understand their concerns and implement...
-
Call Center Representative
5 days ago
Islamabad, Islamabad, Pakistan Practice Perfect Solutions and Services Full timeJob DescriptionWe are seeking a skilled Sales Agent to handle customer inquiries and provide expert advice on our insurance products.Prior experience in call centers is a plus but not mandatory.Must be available for night shift.
-
Call Center Team Lead
2 weeks ago
Islamabad, Islamabad, Pakistan Touchstone Communications Full timeWe are seeking an experienced leader to join our Call Center team as a Team Lead. In this role, you will be responsible for managing a team of up to 25 call center associates, providing coaching and guidance to ensure they have the tools and resources needed to excel in their roles.Duties and ResponsibilitiesManage day-to-day operations of the team,...
-
HR Executive with Experience in Call Centers
1 week ago
Islamabad, Islamabad, Pakistan Nirvana Group of Companies Full timeNirvana Communication: A Growing Company with Exciting OpportunitiesWe are Nirvana Communication, a fast-growing company with a passion for innovation and excellence. We are currently seeking an experienced HR manager to join our team.About the JobThe successful candidate will have at least 2 years of experience in an outbound call center and reside in the...
-
Call Center Operations Manager
20 hours ago
Islamabad, Islamabad, Pakistan Reactivespace Technologies Full timeJob Overview:">We are seeking a highly skilled Call Center Operations Manager to oversee the daily operations of our call center team. As a key member of our leadership team, you will be responsible for ensuring that our team meets performance targets, delivers exceptional customer service, and operates efficiently.">About Us:">Reactivespace Technologies is...
-
Islamabad, Islamabad, Pakistan Call Center International Llc Full timeNational Sales Manager to work for American Call CenterCall Center International, LLC is a successful international telemarketing company specializing in both inbound and outbound sales and marketing with a direct focus on multilingual telemarketing solutions tailored to client-company needs.We are seeking a driven, dedicated person aged 26-34 with...
-
Islamabad, Islamabad, Pakistan ConnectPro International Full timeJob Title: Business Development Manager – Call Center ServicesLocation: Islamabad, PakistanJob Type: Full-timeDepartment: Business DevelopmentSalary: Competitive salary based on experience + performance bonusesJob SummaryWe are seeking a dynamic and driven Business Developer to spearhead the expansion of our call center services. This role focuses on...
-
Project Manager- Call Center
3 weeks ago
Islamabad, Islamabad, Pakistan Touchstone Communications Full timeThis is a Manager Level 1 position.Managing a team of up to 25 call center associates including; interviewing, hiring, and training employees, appraising performance, rewarding and disciplining employees, addressing complaints and resolving problems, designing and producing various statistical reports to measure efficiency of associates using direct and...
-
Call Center Business Growth Specialist
1 week ago
Islamabad, Islamabad, Pakistan ConnectPro International Full timeAt ConnectPro International, we are seeking a highly motivated Business Development Manager to spearhead the expansion of our call center services. This dynamic role involves identifying new business opportunities, fostering client relationships, and driving revenue growth.Key ResponsibilitiesMarket Research: Conduct comprehensive market research to identify...
-
Call Center Operations Lead
1 week ago
Islamabad, Islamabad, Pakistan ConnectPro International Full timeThe Call Center Team Leader will be responsible for overseeing the daily operations of a team of customer service representatives.This role involves mentoring, coaching, and supporting agents to achieve the best results, as well as reporting to the Director of Operations on team performance.The Team Leader will also assist in resolving escalated customer...
-
Call Center Representative
2 weeks ago
Islamabad, Islamabad, Pakistan At Law Communication Full timeJob DescriptionWe are hiring Call Center Representatives for an International campaign at At Law Communication in Pakistan.The successful candidate will be responsible for handling customer inquiries, providing solutions, and maintaining a high level of customer satisfaction.The ideal candidate will have excellent communication and interpersonal skills, be...
-
Call Center Sales Specialist
5 days ago
Islamabad, Islamabad, Pakistan Howmuch Pvt. Ltd Full timeCall Center Sales Specialist - Arabic SpeakerJoin to apply for the Call Center Sales Specialist - Arabic Speaker role at Howmuch.OverviewHowmuch Pvt Limited is seeking a Call Center Sales Specialist proficient in Arabic Language for its Retail and Restaurant Management and POS Solutions, Howmuch and Foodnerd.Major Duties & ResponsibilitiesLocate or propose...