Customer Service Team Leads

2 days ago


Lahore, Punjab, Pakistan The Tech Republic Full time
Job Overview
The Tech Republic is seeking professional and experienced candidates for a Customer Service Team Lead role in the United States. This position offers an excellent opportunity for individuals who excel in communication and have a strong passion for customer service.

Key Responsibilities:
  • To manage and supervise a team of customer service representatives to ensure they meet or exceed performance targets.
  • To handle complex customer complaints and resolve issues promptly and professionally.

Benefits:
This role comes with a competitive salary package, including a fixed basic salary and commission up to $100,000 per year. Additionally, the successful candidate can expect to work in a dynamic and fast-paced environment with opportunities for career growth and development.

About The Company
The Tech Republic is a leading technology company based in Pakistan that specializes in providing innovative solutions to clients worldwide. Our company values its employees and provides a supportive and collaborative work environment that fosters growth and success.

Requirements:
To be successful in this role, applicants must have excellent communication skills, be able to work effectively in a team, and have a strong passion for customer service. A minimum of 2 years of experience in a similar role is also required. Additionally, applicants must be available to work night shifts from 9:00 pm to 5:00 am.

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