Avira Technologies UCCE Specialist

Job OverviewWe are seeking a highly skilled Cisco UCCE Solutions Engineer to join our team at Avira Technologies. The ideal candidate will have a strong background in unified contact center solutions, with expertise in designing, implementing, and maintaining complex telephony systems.

Job Description:Cisco UCCE (Contact Center) Engineers are sought after professionals with expertise in the development and upgradation of telephony platforms, including Unified Contact Center Enterprise (UCCE). We're looking for a skilled Sr. Cisco UCCE Engineer to lead our temporary contract upgrade project from UCCE 10.0 to UCCE 12.x within Corporate...

Key ResponsibilitiesImplement Cisco IP Telephony solutions by translating business requirements into project plans through the implementation of Cisco IP Telephony applications including Cisco CVP/ICM (Cisco Voice Portal/Intelligent Contact Manager) Enterprise call routing, Cisco IPCC (IP Contact Center), and VXML (Voice Extensible Markup Language)...

About the Role:This position involves overseeing the implementation of Cisco IP Telephony solutions by translating business requirements into project plans through the implementation of Cisco IP Telephony applications, including Cisco CVP/ICM (Cisco Voice Portal/Intelligent Contact Manager) Enterprise call routing, Cisco IPCC (IP Contact Center), and VXML...

Responsibilities:Implement Cisco IP Telephony solutions by translating business requirements into project plans through the implementation of Cisco IP Telephony applications.Deploy, configure, and script Cisco UCCE software [ICM, and CVP], Cisco Outbound options.Take ownership of project tasks, quantify and complete them on time with minimal supervision.Work...

About the RoleThe Sr Cisco UCCE Engineer position is responsible for leading the development and upgradation of the telephony platform, including Unified Contact Center Enterprise (UCCE). This role requires a high-level understanding of WAN/LAN technologies, VoIP/SIP call routing technologies, and protocols such as TCP/IP routers, SBCs, servers, switches,...

Company OverviewAvira Technologies is a leading provider of innovative security solutions.

Required Skills and QualificationsMinimum of 5 years of relevant Cisco UCCE experience.Experience with voice gateways or SIP protocol experience.Hands-on experience in Cisco Unified Contact Center Enterprise (UCCE)/ICM/CVP, Call Studio, and ICM Scripting.Hands-on experience in UCCE/ICM troubleshooting including RTTEST, OPCTEST, PROCMON, DUMPLOG.

About the Position:The Avaya Aura/Communication Manager Engineer role at Avira Technologies offers a unique opportunity for skilled professionals to grow and develop their careers. This position requires strong technical expertise, excellent communication skills, and a collaborative mindset. If you are passionate about delivering high-quality business...

We are seeking a highly skilled Avaya Aura Specialist to join our team. The ideal candidate will have hands-on experience with Avaya Aura Enterprise Contact Center, Avaya Proprietary recorder, and IP Office.Key ResponsibilitiesDesign and implement call center solutions using Avaya Aura Enterprise Contact Center.Manage customer POC and team.Resolve agents'...

We are seeking a talented Avaya Aura Communication Manager Specialist who can lead our Avaya Aura solutions team. The ideal candidate will have excellent communication skills, ability to work effectively with co-workers, and experience in high availability environments.Key SkillsExpertise in Avaya Aura Enterprise Contact Center.Experience with Client...

Key ResponsibilitiesThe key responsibilities of this role include:Designing and implementing Avaya Aura Communication Manager (ACM) systems to meet customer needs.Configuring and troubleshooting IP Office and Enterprise Contact Center systems.Maintaining ongoing Avaya Service Level Agreements (SLAs).Managing customer Proof of Concept (POC) and team...

About the Job:The Avaya Aura/Communication Manager Engineer position requires strong technical expertise to maintain and optimize call center infrastructure. This individual will be responsible for resolving customer-facing issues, maintaining systems and applications, and coordinating transmission facilities installation and testing.Responsibilities...

About the Opportunity:The Avaya Aura/Communication Manager Engineer position offers a challenging and rewarding career path for skilled professionals. This role involves leading-edge technology, teamwork, and customer satisfaction. We are seeking individuals who can thrive in a dynamic environment and contribute to our mission of delivering exceptional...

TECHNOLOGY ASSURANCE SPECIALISTWe are looking for a highly skilled Technology Assurance Specialist to join our Internal Audit team. As a Technology Assurance Specialist, you will play a key role in ensuring the accuracy, efficiency, and security of our technological infrastructure.**About Us:** FINCA Impact Finance is a global leader in responsible financial...

We are seeking a highly skilled Odoo Implementation Specialist to join our team at Bizmatic Technologies.The successful candidate will have complete familiarity with Odoo's sales, inventory, purchase, accounts, and manufacturing modules, as well as experience in accounting and finance.Key Responsibilities:Implement and support Odoo projectsCustomize Odoo...

About the Role:The Avaya Aura/Communication Manager Engineer plays a pivotal part in ensuring seamless call center operations. Reporting directly to the IT/Project Manager, this role involves hands-on tasks related to issue resolution, maintenance, and upgrading of switching, data communications, and peripheral equipment associated with the Avaya Aura...

We require a highly experienced Avaya Aura Enterprise Contact Center professional to join our team. The successful candidate will have strong knowledge of Avaya Aura Enterprise Contact Center, Avaya Proprietary recorder, and IP Office.ResponsibilitiesHands-on experience with Avaya Aura Enterprise Contact Center.Experience with Communications Manager (CM)...

Job DescriptionThe successful candidate will be responsible for driving business growth, meeting sales targets, and promoting IT products and services.Develop and execute sales strategies to achieve revenue targets.Lead, manage, and motivate a team of sales professionals.Identify and pursue new business opportunities in key sectors.Build and maintain strong...

Preferred SkillsExperience in selling Managed Services SLAs and IT infrastructure solutions.Knowledge of IT Products, IP Telephony, NOC, Managed Services and IT support services.Minimum 2 years of IT services sales management experience.