Avaya Aura Enterprise Contact Center Engineer

We require a highly experienced Avaya Aura Enterprise Contact Center professional to join our team. The successful candidate will have strong knowledge of Avaya Aura Enterprise Contact Center, Avaya Proprietary recorder, and IP Office.ResponsibilitiesHands-on experience with Avaya Aura Enterprise Contact Center.Experience with Communications Manager (CM)...

We are seeking a highly skilled Avaya Aura Specialist to join our team. The ideal candidate will have hands-on experience with Avaya Aura Enterprise Contact Center, Avaya Proprietary recorder, and IP Office.Key ResponsibilitiesDesign and implement call center solutions using Avaya Aura Enterprise Contact Center.Manage customer POC and team.Resolve agents'...

We are looking for a seasoned Avaya Aura Communication Manager Engineer who can effectively manage and maintain our Avaya Aura systems. The ideal candidate will have expertise in Client Enablement Services (CES), SAL Gateway, High Availability AES servers, G-450 Gateway, and ability to work effectively with co-workers and fulfill customer...

About the Role:The Avaya Aura/Communication Manager Engineer plays a pivotal part in ensuring seamless call center operations. Reporting directly to the IT/Project Manager, this role involves hands-on tasks related to issue resolution, maintenance, and upgrading of switching, data communications, and peripheral equipment associated with the Avaya Aura...

About the RoleThe Sr Cisco UCCE Engineer position is responsible for leading the development and upgradation of the telephony platform, including Unified Contact Center Enterprise (UCCE). This role requires a high-level understanding of WAN/LAN technologies, VoIP/SIP call routing technologies, and protocols such as TCP/IP routers, SBCs, servers, switches,...

About the Opportunity:The Avaya Aura/Communication Manager Engineer position offers a challenging and rewarding career path for skilled professionals. This role involves leading-edge technology, teamwork, and customer satisfaction. We are seeking individuals who can thrive in a dynamic environment and contribute to our mission of delivering exceptional...

Job ResponsibilitiesDevelop customer-facing project solutions for enterprise integration of our contact center components with third-party software.Create backend services using cloud-native architectures, API-gateway patterns, scalability, and performance in Java/SpringBoot, NodeJS, Python/Flask, etc.Design asynchronous communication topologies using...

Job SpecificationRequirements for this role include a Bachelor's degree in Business, Communication, or a related field, as well as proven experience in a contact center environment with at least 1.5 years in a leadership role. Strong leadership, coaching, and interpersonal skills are essential, along with excellent communication skills, both written and...

Client Services & Customer SupportGeeks Consultancy invites applications from motivated and enthusiastic individuals for the position of Business Process Associate.As a key member of our contact center team, you will be responsible for handling customer inquiries, resolving issues and providing exceptional customer service.Key requirements include a high...

ResponsibilitiesThis position involves acting as the point of contact for daily Genesys cloud issues and concerns. You will support Genesys Operations as Tier-2 and Tier-3, and troubleshoot day-to-day operational issues with respect to Genesys and its integrated platforms.Your responsibilities will include:Performing telephony, contact center, and other...

About This OpportunityWe're seeking an exceptional Associate Genesys Engineer to join our team and take on a challenging role that requires expertise in Genesys cloud operations. As a key member of our team, you'll be responsible for ensuring seamless day-to-day operations, resolving technical issues, and collaborating with cross-functional teams.Key...

As a developer at Expertflow, you will have the opportunity to work on cutting-edge projects that transform the way businesses interact with their customers. Our cloud contact center software enables companies to provide seamless customer experiences across multiple channels.Key ResponsibilitiesDeveloping software applications in a variety of programming...

Abacus Outsourcing's Contact Center is looking for a seasoned Team Lead to drive business growth through effective team management. The ideal candidate will have a strong background in leadership, with experience in a contact center environment. Key responsibilities include: * Leading, coaching, and mentoring a team of customer service representatives *...

About the Job:The Avaya Aura/Communication Manager Engineer position requires strong technical expertise to maintain and optimize call center infrastructure. This individual will be responsible for resolving customer-facing issues, maintaining systems and applications, and coordinating transmission facilities installation and testing.Responsibilities...

About the Position:The Avaya Aura/Communication Manager Engineer role at Avira Technologies offers a unique opportunity for skilled professionals to grow and develop their careers. This position requires strong technical expertise, excellent communication skills, and a collaborative mindset. If you are passionate about delivering high-quality business...

Job Description:We are seeking an experienced Network and Infrastructure Solutions Expert to join our team at Enterprise Engineering Solutions. As a key member of our organization, you will be responsible for designing and implementing complex network infrastructures, ensuring the security and scalability of our systems.Key Responsibilities:Design and...

Responsibilities:This position is responsible for supporting, coaching, developing, and supervising a team of CSRs. The ideal candidate will have a proven track record in call center management, with expertise in software applications such as Microsoft Word and Excel.Requirements:A Bachelor's/College Degree in any field; Call Centre Certification is highly...

At Exper Labs, we strive to deliver exceptional software products by harnessing the latest technologies. Our mission is centered around crafting innovative mobile and web-based applications that significantly enhance our clients' performance and user experience.We operate as a service-based company with established partnerships across North America,...

OverviewThe Associate Genesys Cloud Engineer role is a client-facing position that involves supporting Central Genesys cloud/telephony operations across contact centers. As a member of the Genesys Cloud team, this engineer will serve as the point of contact for all telephony inquiries or issues.Key ResponsibilitiesSupport the configuration, setup, and...

Service Center Expansion Manager Job Description:We are looking for a dynamic and ambitious Service Center Expansion Manager to join our team and play a pivotal role in expanding our service center network across the Central region. As a key member of our operations team, you will be responsible for developing and implementing strategies to drive business...