
Client Success Catalyst
5 days ago
Company: Humanity Inc.
Description:
We are seeking a Client Success Catalyst to join our team at Humanity Inc. The Client Success Catalyst will be responsible for driving strategic initiatives, developing renewals and expansion strategies, and working with internal teams and directly with existing/new customers to formulate ROI, reduce churn, and drive adoption of SaaS-based solutions.
Key Responsibilities:
- Leveraging new and established customer relationships to deliver ROI and expand and renew Humanity Inc. subscriptions.
- Representing Humanity Inc. and its product suite, exceeding customer satisfaction objectives, and maintaining high levels of productivity.
Requirements:
- Bachelors and/or Masters Degree.
- 3-5+ years of customer success / sales / account management / relevant experience.
- Strong technical aptitude, passion, and commitment to customer success.
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