Client Success Associate

3 days ago


Lahore, Punjab, Pakistan ibexl Full time
Job Description

We are looking for skilled professionals to join our team as Technical Support Professionals. In this role, you will be responsible for providing technical assistance to customers, resolving complex issues, and ensuring that our customers receive the highest level of service. If you have a passion for problem-solving, excellent communication skills, and a desire to work in a dynamic and fast-paced environment, we encourage you to apply.

Key Responsibilities:
  • Assist customers with their technical issues and provide resolution in a timely and effective manner
  • Maintain a level of service through dealing with customers in a friendly, efficient, and attentive manner
  • Able to deal with objections and handle customer pushbacks
Requirements:
  • O Levels/Intermediate or above
  • Excellent Written and Verbal English communication
  • Proficiency with MS Office (Particularly MS Excel and MS Word)


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