Female Customer Service Representative
1 week ago
Overview:
we are hiring a female Customer Service Representative for our Rawalpindi WallPaper Factor Outlet. The role involves being the first point of contact for walk-in customers, guiding them through product selection, managing transactions, and building long-term client relationships.
Key Responsibilities:
- Greet and assist customers with product knowledge and recommendations
- Understand customer needs and suggest suitable wallpaper designs
- Process sales transactions and billing accurately
- Maintain showroom cleanliness, organization, and visual appeal
- Conduct follow-ups to ensure customer satisfaction and encourage repeat business
- Support the sales team in achieving monthly targets
Requirements:
- Minimum qualification: Intermediate
- Fresh graduates or candidates with up to 1 year of retail/customer service experience
- Strong communication skills in Urdu (English is an advantage)
- Pleasant personality, professional appearance, and customer-friendly attitude
- Ability to work long hours with commitment
- Confident in handling customers independently
What We Offer:
- Competitive salary (based on experience)
- Sales incentives and performance bonuses
- Commission ranging from PKR 1,000 to 100,000+ based on performance
- Supportive and professional work environment
- Career growth opportunities
Job Type: Full-time
Pay: Rs25, Rs35,000.00 per month
Work Location: In person
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