Customer Support Representative

3 days ago

Lahore, Punjab, Pakistan CommerceKind Full time 720,000 - 840,000 per year

About Us:

CommerceKind is an eCommerce growth partner that helps brands dominate the Amazon marketplace. With a focus on transforming challenges into growth opportunities, we provide end-to-end solutions tailored to each brand's unique needs. Our services include PPC management, listings optimization, product research, product sourcing, product branding, product launches, supply chain management, and full-service support.

Location:
Paragon City, Lahore

Work Schedule:
5 PM to 2 AM (Monday to Friday)

Salary Range:
Up to PKR 70,000/month

Role Description:

As a Customer Support Representative, you will play a key role in managing client relationships, handling inquiries, resolving client issues, and ensuring a seamless and positive experience. This position is ideal for individuals who are passionate about sales, client engagement, and the fast-paced world of eCommerce.

Qualifications

  • Excellent communication and interpersonal skills
  • Strong sales and negotiation skills
  • Customer service-oriented mindset
  • Ability to multi-task and prioritize effectively
  • Proficiency in Microsoft Office and CRM software
  • Previous experience in sales or customer service is a plus

Benefits:

  • Medical Insurance
  • Gratuity (as per company policy)
  • Fuel Allowance, Meal Allowance, Gym Allowance
  • Competitive salary package (up to 70K)
  • Hands-on experience with international clients
  • Monday to Friday fixed schedule (weekends off)

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