Client Engagement Manager

1 day ago


Rawalpindi, Punjab, Pakistan CareCloud Full time 900,000 - 1,200,000 per year

Department: CONTACT CENTER Experience: 1 YearDeadline: August 31, 2025Location: Rawalpindi, Pakistan

Job Profile
  • Establish clear retention goals and process milestones for the client and employees towards work.
  • Assist customers as needed with setting up and navigating platforms with a product or service
  • Review customer complaints and concerns and seek to improve all aspects of the customer experience with the company.
  • Maintain a detailed understanding of products and services, assist customers with questions and suggest the best products for their needs.
  • Optimize existing processes within the company and actively enhance all Customer Success initiatives.
  • Develop and manage client portfolios.
  • Sustain business growth and profitability by maximizing value.
  • Analyze customer data to improve customer experience.
  • Mediate between clients and the organization.
  • Handle and resolve customer requests and complaints.
  • Ensure compliance with information security responsibilities specific to your job role.
Tools / Skills
  • Good English communication skills.
  • MS Excel
  • MS PowerPoint
Additional Information

Total Position(s)

3 Positions

Gender

Does not matter

Minimum Education

Intermediate/A-Level

Degree Title

Intermediate/A-Level

Shift

Evening

Nature of Job

Work From Office



  • Rawalpindi, Punjab, Pakistan Bellmedex Pakistan Full time $104,000 - $130,878 per year

    Company DescriptionBellMedex is a client-centric company with more than 20 years of expertise in providing top-quality Revenue Cycle Management (RCM) and medical billing services. Our comprehensive suite of healthcare IT products and services is supported by a committed, world-class team of experts. Over the years, BellMedex has expanded to serve healthcare...


  • Rawalpindi, Punjab, Pakistan CodeWorx Developers (Private) Limited Full time 400,000 - 480,000 per year

    Company: CodeWorx Developers (Private) LimitedLocation: Onsite – 6th Road, RawalpindiJob Type: Full-timeSalary: Competitive (based on experience)About Us:CodeWorx Developers is a leading IT services company delivering custom web, app, and AI solutions. We are looking for a motivated Client Acquisition Specialist to drive new business, build strong client...


  • Rawalpindi, Punjab, Pakistan CLAIM WOLF GROUP Full time 350,000 - 550,000 per year

    ROLE:We are looking for a female business secretary and coordinator. It is ON SITE role and not a REMOTE role with office in DHA ph 2. Candidate must be able to filter details over the phone and set up meeting with final decision makers B2B and arrange meetings with both decision makers over the phone audio and vid tools. The campaign is BPO insurance...


  • Rawalpindi, Punjab, Pakistan Reamarc Full time $80,000 - $120,000 per year

    Location: [Bahria Town, Phase 7, Rawalpindi, Pakistan]Employment Type: Full-timeExperience Required: 2–5 years in client-facing roles (preferably in creative, advertising, or digital agencies)Role Overview:We are looking for a dynamic and client-focused Account Growth Manager/Executives who will serve as the primary point of contact for assigned clients....


  • Rawalpindi, Punjab, Pakistan One World Rental - Global Event Technology Full time 150,000 - 200,000 per year

    About Us:ONE WORLD RENTAL is a prominent global Event Technology solution and IT Rental firm headquartered in London, England, with 10 offices in 9 countries. Our focus lies in deploying technology solutions for corporate and business events worldwide.We operate within close-knit teams to meticulously plan, execute, and deliver technology aspects for some of...


  • Rawalpindi, Punjab, Pakistan The Communitech Full time 40,000 - 50,000 per year

    Role DescriptionThis is a full-time on-site role located in Rawalpindi. As a Customer Support Executive, your main task will be to ensure customer satisfaction by interacting with clients, responding to their queries, providing relevant information, and communicating with other departments to resolve issues. You will also handle administrative obligations,...


  • Rawalpindi, Punjab, Pakistan GrowthRise Solutions Full time 300,000 - 600,000 per year

    Company DescriptionGRS (GrowthRise Solutions) is a dedicated team of experts providing freelancing and virtual assistance services across various IT domains. Serving clients globally, we are committed to delivering efficient and quality-driven solutions.Role DescriptionThis is a full-time, on-site role in Rawalpindi for an E-commerce Client Support...


  • Rawalpindi, Punjab, Pakistan RedRock Traders Full time 200,000 - 250,000 per year

    RedRock Trader's is seeking a Business Development Manager to expand our investor network and drive growth. The ideal candidate will be confident, proactive, and skilled at building strong relationships.Key Responsibilities:Make outbound calls and connect with potential investorsClearly communicate our company's vision and offeringsBuild and maintain...


  • Rawalpindi, Punjab, Pakistan sequel technologies Full time 500,000 - 1,000,000 per year

    Location: Bahria Town Phase 7, Rawalpindi (Preference for residents of Bahria, DHA, Askari 14, or nearby areas)Company DescriptionSequel Technologies, a software company providing healthcare IT and medical billing services to the US market.ResponsibilitiesQualifying inbound and outbound leads through calls, emails, and online research to determine potential...


  • Rawalpindi, Punjab, Pakistan Make It Happen - Global Full time $60,000 - $120,000 per year

    Sales Manager – Power Division Location: Rawalpindi | Full-Time | Mon-Fri Travel: As required for client engagement and site visitsCompany Overview:Join a fast-growing tech and power solutions company delivering high-performance energy infrastructure to corporate and industrial clients. We specialize in UPS systems, backup power, energy storage, and...