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International Customer Support Representative

2 weeks ago


Karachi, Sindh, Pakistan ABS INTERNATIONAL Full time 480,000 - 550,000 per year

Location: Gulshan-e-Iqbal (Block 13C) and Gulistan-e-Johar (Near Darul Sehat Hospital), Karachi

Job Type: Full-time

Salary: PKR 40,000 - PKR 45,000 per month + PKR 20,000 Monthly Incentives

Schedule: Monday to Saturday

  • Option 1: 6:00 PM - 2:00 AM PKT
  • Option 2: 10:00 PM - 6:00 AM PKT

Role Summary

Deliver premium customer support to global clients during night shifts from our Karachi offices. Secured female dropoff service available near Block 13C in Gulshan-e-Iqbal and near Darul Sehat Hospital in Gulistan-e-Johar for employee safety and convenience.

Core Responsibilities

  • Resolve international customer inquiries via phone, email, and chat
  • Build strong client relationships to boost customer retention
  • Promote company products to global audiences
  • Coordinate issue resolution with internal teams

Requirements

  • 1+ year of international customer service experience
  • Professional fluency in English, both verbal and written
  • Availability for night shift schedules (6:00 PM-2:00 AM or 10:00 PM-6:00 AM PKT)
  • Knowledge of CRM systems is preferred

Compensation & Benefits

Earnings Package

  • Base Salary: PKR 40,000 - PKR 45,000 per month
  • Monthly Incentives: Up to PKR 20,000

Wellbeing Benefits

  • Comprehensive health insurance coverage
  • On-demand salary advance option

Safety & Security

  • Secured female dropoff service at both locations

Professional Development

  • Paid professional training programs
  • Career growth opportunities

Job Type: Full-time

Pay: Rs40, Rs50,000.00 per month

Work Location: In person