HR Generalist

4 days ago

Lahore, Punjab, Pakistan Prime System Solutions Full time 400,000 - 800,000 per year

Job Title
: Talent & Performance Administrator

Work Schedule:
American (EST)

Work Arrangement:
Onsite/Hybrid

Job Overview:
The Talent & Performance (T&P) Administrator/ HR Generalist plays a key role in supporting the full employee lifecycle — from recruitment and onboarding to learning, development, and engagement. This role works closely with the Talent Growth Leader and Performance & Culture Leader to ensure seamless HR operations, enhance the employee experience, and foster a culture of continuous improvement. The ideal candidate is detail-oriented, proactive, and passionate about creating an engaging and high-performing workplace.

Key Responsibilities:

  • Talent Acquisition & Onboarding: Support in the full recruiting life cycle and onboarding of new employees across all teams and roles
  • Performance Operations & Culture: Support of continuous improvement, and internal functions such as engagement, events, and recognition programs
  • Learning & Development: Track learning participation and feedback across internal and external training sessions, and support in maintaining and updating all L&D support tools and resources
  • Ownership of Work: Actively pull tickets off the support board, ensuring each ticket is acknowledged and assigned
  • Communication: Maintain clear, concise, and timely communication with employees through all methods of communication
  • Customer Experience: Ensure each customer interaction is handled professionally, aiming for high customer satisfaction
  • Documentation: Consistently work to improve internal process documentation

Talent Acquisition & Onboarding (in support of the Talent Growth Leader)

  • Coordinate recruiting logistics (scheduling, communications, ATS updates) to ensure a seamless candidate experience
  • Support job posting, sourcing, and pipeline tracking across roles and teams
  • Assist in the design and delivery of onboarding programs and new hire experiences
  • Maintain accurate candidate and hiring data for reporting and analysis

Performance Operations & Culture (in support of the Performance & Culture Leader)

  • Manage and continuously improve core HR processes (employee records, benefits administration, compliance support)
  • Support in small projects- example 401k former EE accounts, values workshop support (scheduling, audits)
  • Support internal communications, engagement initiatives, and DEIB programming (where is the line with events and engagement initiatives)
  • Help coordinate team-building activities, events, and recognition programs - John currently
  • Serve as a first point of contact for employee inquiries, escalating as appropriate

Learning & Development (in support of both leaders)

  • Track learning participation and feedback across internal and external training sessions
  • Assist in organizing leadership and skills development programs.
  • Help maintain and update competency frameworks, development plans, and learning resources

Requirements

  • 4-6 years of HR experience, ideally in a generalist, coordinator, or hybrid role
  • Exposure to both talent acquisition and HR operations preferred.
  • Strong organizational skills and a detail-oriented, proactive mindset.
  • Excellent interpersonal and communication skills.
  • Comfortable with HR systems (e.g., ATS, HRIS- Workday) and Microsoft Office.
  • Curiosity and eagerness to learn across all HR domains

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