International Customer Support Specialist

2 weeks ago

Karachi GulistanEJouhar Kp, Pakistan ABS INTERNATIONAL Full time 720,000 - 936,000 per year

Location: Karachi, Pakistan (On-Site) - Gulshan-e-Iqbal Block 13C

Job Type: Full-time

Salary: PKR 40,000 - PKR 45,000 per month + Performance Incentives

Total Compensation: PKR 63,000 - PKR 78,000 monthly

Schedule: Monday to Saturday

  • Option 1: 6:00 PM - 2:00 AM PKT
  • Option 2: 10:00 PM - 6:00 AM PKT

Job Summary

ABS International seeks a skilled Customer Support Specialist for international night shift operations. Deliver exceptional service to global clients while advancing your career at our Karachi facility. This role offers comprehensive training, performance-based incentives, and growth opportunities in international customer support. Ideal for professionals with BPO or call center experience seeking career advancement in a supportive environment .

Key Responsibilities

  • Manage customer inquiries across phone, email, and live chat channels for international clients.
  • Build and maintain strong relationships to enhance customer retention and satisfaction.
  • Promote company products and services to global audiences.
  • Collaborate with internal teams to resolve complex customer issues efficiently.
  • Maintain accurate customer records and interaction logs in CRM systems.

Requirements

  • 1+ years of international customer support experience (BPO or call center background preferred).
  • Fluent English communication skills, both verbal and written (C1 level or equivalent).
  • Proven ability to resolve complex customer issues effectively.
  • Availability for night shift schedules (6:00 PM - 2:00 AM or 10:00 PM - 6:00 AM PKT).
  • Strong problem-solving, multitasking, and communication skills.
  • Proficiency in CRM software (e.g., Salesforce or Zendesk) is advantageous.

Compensation & Benefits

  • Base Salary: PKR 40,000 - PKR 45,000 per month.
  • Performance Incentives: PKR 20,000 - PKR 30,000+ monthly.
  • Punctuality Allowance: PKR 3,000 per month.
  • Daily Performance-Based Rewards.
  • Medical Insurance: Comprehensive coverage.
  • Salary Advance: On-demand access.
  • Professional Development: Paid certification programs and skill enhancement workshops.

Why Join ABS International?

  • Industry-competitive total compensation package (PKR 63,000 - PKR 78,000 monthly).
  • Career advancement opportunities in global customer operations.
  • Professional development and training programs.
  • Supportive and secure work environment.
  • Stable night shift schedule with growth potential.

Job Type: Full-time

Pay: Rs40, Rs50,000.00 per month

Work Location: In person

  • International Customer Support Specialist

    7 days ago

    Karachi Gulistan-E-Jouhar (Kp-), Pakistan ABS INTERNATIONAL Full time 63,000 - 78,000 per year

    Compensation Package: Total PKR 63, ,000/month (Base + Performance Incentives) + BenefitsSchedule Options:Option 1: 6:00 PM - 2:00 AM PKTOption 2: 10:00 PM - 6:00 AM PKTWork Days: Monday to SaturdayIntroduction Paragraph:ABS International invites you to launch your global career as an International Customer Support Specialist at our advanced Karachi...

  • International Customer Support Specialist

    2 weeks ago

    Karachi Gulistan-E-Jouhar (Kp-), Pakistan ABS INTERNATIONAL Full time 630,000 - 780,000 per year

    Location: Karachi, Pakistan (On-Site) - Block 13C, Gulshan-e-IqbalEmployment Type: Full-timeMonthly Base Pay: PKR 40,000 - PKR 45,000 + Performance BonusesTotal Monthly Earnings: PKR 63,000 - PKR 78,000Work Schedule: Monday to SaturdayShift Option 1: 6:00 PM - 2:00 AM PKTShift Option 2: 10:00 PM - 6:00 AM PKTRole SummaryABS International seeks a skilled...

  • International Customer Support Specialist

    5 days ago

    Karachi Gulistan-E-Jouhar (Kp-), Pakistan ABS INTERNATIONAL Full time 480,000 - 720,000 per year

    Job Type: Full-timeCompensation Package: PKR 40,000 - PKR 45,000 Base + Performance Bonuses + Allowances = Total PKR 63,000 - PKR 78,000+ Monthly PotentialSchedule: Monday to SaturdayShift Option 1: 5:00 PM - 1:00 AM PKTShift Option 2: 6:00 PM - 2:00 AM PKTShift Option 3: 7:00 PM - 3:00 AM PKTShift Option 4: 8:00 PM - 4:00 AM PKTShift Option 5: 10:00 PM -...

  • International Customer Support Representative

    2 weeks ago

    Karachi Gulistan-E-Jouhar (Kp-), Pakistan ABS INTERNATIONAL Full time 63,000 - 78,000 per year

    Employment Type: Full-timeMonthly Base Pay: PKR 40,000 - PKR 45,000 + Performance BonusesTotal Monthly Earnings: PKR 63,000 - PKR 78,000Work Schedule: Monday to SaturdayShift Option 1: 6:00 PM - 2:00 AM PKTShift Option 2: 10:00 PM - 6:00 AM PKTRole SummaryABS International is looking for a Customer Support Specialist to handle international night operations....

  • International Customer Support Represenentative

    1 week ago

    Karachi Gulistan-E-Jouhar (Kp-), Pakistan ABS INTERNATIONAL Full time 63,000 - 78,000 per year

    Location: Block 13C, Gulshan-e-Iqbal, Karachi, Pakistan (On-Site Position)Employment Type: Full-timeMonthly Base Pay: PKR 40,000 - PKR 45,000 + Performance-Based BonusesTotal Monthly Earnings: PKR 63,000 - PKR 78,000 (based on performance)Work Schedule: Monday to SaturdayShift Options:Option 1: 6:00 PM - 2:00 AM PKTOption 2: 10:00 PM - 6:00 AM PKTPosition...

  • International Customer Success Specialist

    2 days ago

    Karachi Gulistan-E-Jouhar (Kp-), Pakistan ABS INTERNATIONAL Full time 540,000 - 900,000 per year

    Location: Gulshan-e-Iqbal, Karachi (On-Site Position)Job Type: Full-timeSchedule: Monday to Saturday (Sunday Off)Shift Options: 6:00 PM - 2:00 AM PKT or 8:00 PM - 4:00 AM PKTOpportunity OverviewABS International seeks communicative professionals for International Customer Success Specialist roles with growth opportunities. Join our Karachi center as a...

  • Customer Service Specialist- International Support

    2 days ago

    Karachi Gulistan-E-Jouhar (Kp-), Pakistan ABS INTERNATIONAL Full time 480,000 - 936,000 per year

    Location: Gulistan-e-Johar, Karachi, Pakistan (On-Site)Job Type: Full-timeSalary: PKR 63,000 - PKR 78,000 per month (including bonuses)Schedule Options:Option 1: 6:00 PM - 2:00 AM PKTOption 2: 7:00 PM - 3:00 AM PKTOption 3: 8:00 PM - 4:00 AM PKTKey ResponsibilitiesDeliver exceptional customer service and support to global clients via multiple channelsBuild...

  • International Customer Support Representative

    2 weeks ago

    Karachi Gulistan-E-Jouhar (Kp-), Pakistan ABS INTERNATIONAL Full time 480,000 - 780,000 per year

    Location: Karachi, Pakistan (On-Site) - Gulshan-e-Iqbal Block 13CJob Type: Full-timeSalary: PKR 40,000 - PKR 45,000 per month + Performance IncentivesTotal Compensation: PKR 63,000 - PKR 78,000 per monthSchedule: Monday to SaturdayOption 1: 6:00 PM - 2:00 AM PKTOption 2: 10:00 PM - 6:00 AM PKTJob SummaryABS International seeks a skilled Customer Support...

  • International Customer Support Representative

    2 weeks ago

    Karachi Gulistan-E-Jouhar (Kp-), Pakistan ABS INTERNATIONAL Full time 480,000 - 780,000 per year

    Location: Gulistan-e-Johar, Karachi (On-Site)Employment Type: Full-timeBase Salary: PKR 40,000 - PKR 45,000 per month + Performance BonusesTotal Earnings Potential: PKR 63,000 - PKR 78,000 monthlyWork Schedule: Monday to SaturdayShift Option 1: 6:00 PM - 2:00 AM PKTShift Option 2: 10:00 PM - 6:00 AM PKTPosition OverviewABS International is hiring a Customer...

  • International Call Center Specialist

    4 days ago

    Karachi Gulistan-E-Jouhar (Kp-), Pakistan ABS INTERNATIONAL Full time 1,200,000 - 1,800,000 per year

    Location: Gulshan-e-Iqbal, Karachi (On-Site Position)Job Type: Full-timeBase Salary: PKR 45,000 - PKR 50,000 per month + Performance IncentivesSchedule: Monday to Saturday (Sunday Off)Shift Options:6:00 PM - 2:00 AM PKT8:00 PM - 4:00 AM PKTIntroduction Paragraph:ABS International seeks communicative professionals for International Call Center roles with...