Customer Support Representative

2 days ago

Islamabad, Islamabad, Pakistan Tangent Technologies Full time 900,000 - 1,200,000 per year

Company Description

Job description

Responsibilities:

  • Present, promote and sell products/services using solid arguments to existing and prospective customers
  • Perform cost-benefit and needs analysis of existing/potential customers to meet their needs
  • Establish, develop and maintain positive business and customer relationships
  • Reach out to customer leads through cold calling
  • Expedite the resolution of customer problems and complaints to maximize satisfaction
  • Achieve agreed upon sales targets and outcomes within schedule
  • Coordinate sales effort with team members and other departments
  • Analyze the territory/market's potential, track sales and status reports
  • Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
  • Keep abreast of best practices and promotional trends
  • Continuously improve through feedback

Requirements:

  • Proven work experience of at least 1 year as a Customer Sales Representative
  • Excellent knowledge of MS Office
  • Familiarity with BRM and CRM practices along with ability to build productive business professional relationships
  • Highly motivated and target driven with a proven track record in sales
  • Excellent selling, negotiation and communication skills
  • Prioritizing, time management and organizational skills
  • Ability to create and deliver presentations tailored to the audience needs
  • Relationship management skills and openness to feedback
  • Bachelor's degree in business or a related field

What we offer? (Benefits)

  • Wonderful working environment unique opportunity to learn a complete product cycle.
  • Professionally nourishing non-bossy environment where your new ideas are welcomed.
  • Competitive salary and incentive package
  • Provident fund
  • Bi-annual increments
  • Appreciation awards
  • 18 paid leaves
  • Health insurance

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