Customer Support Executive
4 days ago
Job Title: Customer Support Executive
Position Type:
Full-time, on-site
Experience:
Minimum 6 months to 1 year experience in international cold calling
Location:
PECHS Block 2
Shift Timings:
9:00 PM to 6:00 AM
(NIGHT SHIFT)
As a
Customer Support Executive
at TechMatter, you will play a crucial role in ensuring outstanding customer experiences. We are seeking individuals with international cold-calling experience, along with excellent communication skills.
Responsibilities:
- Conduct outbound calls to international clients to promote our products and services.
- Build and maintain strong customer relationships through effective communication.
- Address customer inquiries, and concerns, and provide timely resolutions.
- Document customer interactions and maintain accurate records.
- Collaborate with the sales and support teams to meet and exceed customer expectations.
- Stay updated on our products and services to provide accurate information to customers.
Requirements:
- Minimum of 6 months to 1 year of experience in international cold calling.
- Excellent verbal and written communication skills in English.
- O/A Level background is a plus.
- Strong interpersonal skills and the ability to work effectively in a team.
- Customer-focused with a problem-solving mindset.
- Ability to handle a high volume of calls with professionalism and patience.
If you meet the qualifications and are excited to be a part of our team, kindly apply here.
For Any Queries:
Feel free to contact us via email on
or WhatsApp on
, if you have any questions or need further information.
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