
Patient Support Representative
1 day ago
We are looking for an experienced Patient Support Representative to join our US Healthcare operations team. The ideal candidate will have a proven track record in patient coordination, appointment scheduling, and handling healthcare documentation with complete accuracy and confidentiality.
Key Requirements:
- Minimum 2 years of experience as a Patient Support Representative or in a related healthcare support role
- HIPAA Certification (mandatory)
- Proficiency in eClinicalWorks (ECW) or other EHR software
- Medical Scribing skills are a plus
- Strong understanding of US healthcare procedures and insurance processes
- Excellent English communication skills (spoken & written)
- Ability to work on-site in Johar Town, Lahore
Responsibilities:
- Manage high-volume patient calls professionally and efficiently
- Schedule and confirm appointments, ensuring minimal errors
- Maintain and update patient records in compliance with HIPAA guidelines
- Coordinate with healthcare providers and staff for seamless patient service
- Verify insurance details and assist in eligibility checks
Apply Now: Send your CV to with the subject line: "Experienced Patient Support Representative – Night Shift"
Seniority level- Mid-Senior level
- Full-time
- Outsourcing and Offshoring Consulting
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