Onboarding Manager- Pakistan

3 weeks ago

Karachi, Sindh, Pakistan Dengage Full time

D
•Engage is a multinational SaaS company dedicated to delivering innovative solutions that drive digital engagement and enhance customer experiences. Our team is passionate about technology and committed to fostering an environment where talent can thrive and grow.
We are actively seeking a talented and experienced onboarding manager to oversee a wide variety of projects from conceptual design through implementation. You will have the chance to network with clients, vendors, and in-house personnel as well as form a dream team of experts for each project to maximize resources and efficiency. This position will work closely with network development, product, customer success teams to ensure successful delivery of projects.

Key Responsibilities

  • Manage projects with top-down oversight throughout the entire execution to ensure success as defined by adherence to standards of scope, budget, and timeline.
  • Work closely with clients and their tech teams to fully integrate D·engage into their marketing tech stack.
  • Develop comprehensive project plans that merge customer requirements with company goals and coordinate various managers and technical personnel during all project phases, from initial development through implementation.
  • Monitor project progress continuously and make detailed scheduled reports on measurable items, such as milestones and deliverables.
  • Analyse the platform usage requirements of the new customer and plan internal developments if needed
  • Track implementation tasks against a schedule and coordinate with internal staff to ensure goals are met on a timely basis
  • Maintain correct project time frames, estimates, and status reports
  • Communicate proactively with all involved personnel to provide encouragement, identify problems, create solutions, and implement efficiency improvements.
  • Review proposed modifications on project plans, including meeting with interested parties to approve and implement beneficial changes. Anticipate details of future projects by communicating directly with customers and staying informed of relevant trends and industry news.

Requirements
  • Minimum 5 years of experience in the SaaS company, including onboarding the customer for on-premise and on-cloud software installations.
  • Professional Project Management Certification from accredited institution preferred
  • Demonstrated understanding of Project Management processes, strategies, and methods
  • Excellent time management and organizational skills and experience establishing guidelines in these areas for others
  • Strong sense of personal accountability regarding decision-making and supervising department teams
  • Experience working in a high-level collaborative environment and promoting a teamwork mentality
  • Managerial experience applying analytical thinking and problem-solving skills
  • Ability to predict challenges and seek to proactively head-off obstacles
  • Conversational English is a must
  • Experience in implementation of marketing communication channels and data structure is a plus.

Benefits
  • Work at the cutting edge of marketing technology and customer engagement
  • Be a part of a collaborative, innovative and fast-paced environment with remote global teams
  • Opportunities for continuous learning and professional development
  • Competitive salary and benefits package
D
•Engage is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members.

Seniority level
  • Seniority levelMid-Senior level
Employment type
  • Employment typeFull-time
Job function
  • Job functionInformation Technology
  • IndustriesIT Services and IT Consulting

Referrals increase your chances of interviewing at Dengage by 2x

We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr

  • Onboarding Manager- Pakistan

    3 weeks ago

    Karachi, Sindh, Pakistan D·engage Limited. Full time

    Karachi, Pakistan | Posted on 06/27/2025Department Name: Technical & Client ServicesDate Opened: 06/27/2025Job Type: Full timeIndustry: Technical & Client ServicesWork Experience: 5+ yearsCountry: PakistanJob DescriptionD•Engage is a multinational SaaS company dedicated to delivering innovative solutions that drive digital engagement and enhance customer...

  • Pakistan Onboarding Specialist

    3 days ago

    Karachi, Sindh, Pakistan beBeeOnboarding Full time $100,000 - $150,000

    Job Title: Pakistan Onboarding SpecialistAbout the RoleWe are seeking an experienced Onboarding Manager to oversee a wide range of projects from conceptual design through implementation. This role will work closely with our network development, product, and customer success teams to ensure successful project delivery.Key Responsibilities:Manage projects with...

  • Onboarding Manager- Pakistan

    4 weeks ago

    Karachi, Sindh, Pakistan D·engage Full time

    D•Engage is a multinational SaaS company dedicated to delivering innovative solutions that drive digital engagement and enhance customer experiences. Our team is passionate about technology and committed to fostering an environment where talent can thrive and grow.We areactively seeking a talented and experienced onboarding manager to oversee awide variety...

  • Item Onboarding Specialist

    4 weeks ago

    Karachi, Sindh, Pakistan HR Ways Full time

    About the job: Item Onboarding Specialist - RemoteClient company introduction:US-Based Supermarket Giant is expanding its team in Pakistan.Key Responsibilities:Coordinate the onboarding process for all new items into the ERP system (e.g., NCR Counterpoint), ensuring data accuracy and completeness.Partner with Category Managers, Sales Teams, Suppliers, and...

  • Digital Onboarding Specialist

    2 weeks ago

    Karachi, Sindh, Pakistan beBeeOnboarding Full time

    Account Onboarding ExpertWe are seeking an experienced Account Onboarding Expert to join our team. The successful candidate will be responsible for ensuring a seamless onboarding experience for customers, working closely with internal teams to review digital onboarding processes and documents.To achieve this, the expert will conduct thorough reviews of...

  • Customer Success Manager- Pakistan

    2 weeks ago

    Karachi, Sindh, Pakistan Dengage Full time

    Join to apply for the Customer Success Manager- Pakistan role at Dengage3 weeks ago Be among the first 25 applicantsJoin to apply for the Customer Success Manager- Pakistan role at DengageD·engage was founded and is led by MarTech SaaS veterans who have decades of experience growing multiple SaaS companies from the ground up. We are looking for a Customer...

  • Finance Business Controller – Pakistan

    3 days ago

    Karachi, Sindh, Pakistan Mercantile Pakistan Full time

    Get AI-powered advice on this job and more exclusive features.Mercantile, Premier Apple distributor and Apple Service Provider is seeking adynamicFinance Business Controllerto lead and strengthen our finance operations in Pakistan.This high-impact role will oversee transactional finance, compliance, treasury, reporting, andcross-functional coordination to...

  • Amazon Account Manager

    1 week ago

    Karachi, Sindh, Pakistan Eplanet Global Pakistan Full time

    Get AI-powered advice on this job and more exclusive features.Direct message the job poster from Eplanet Global Pakistan***please read JD before applying, only Karachi profiles will be considered***Amazon Account Manager (Wholesale and Dropshipping)We are looking for a highly skilled Amazon Dropshipping Specialist with 3+ years of hands-on experience in...

  • Business Development Manager

    3 weeks ago

    Karachi, Sindh, Pakistan ECU Line Pakistan (Pvt) Ltd. Full time

    Job ResponsibilitiesBuilding and onboarding potential customers.Closing new business deals by coordinating requirements; developing and negotiating contracts; integrating contract requirements with business operations.About UsECU became functional in Pakistan in 1989 with the arrival of its first import containers, and export commenced in 1995. The company...

  • Customer Success Manager- Pakistan

    5 days ago

    Karachi, Sindh, Pakistan Dengage Full time

    D·engage was founded and is led by MarTech SaaS veterans who have decades of experience growing multiple SaaS companies from the ground up. We are looking for a Customer Success Manager, who will be responsible for retaining and growing existing customers by building a value based relationship with them.The purpose of this customer-facing role is to assist...