
Customer Experience Specialist
2 days ago
We are searching for a highly skilled Customer Experience Specialist at Cogent Labs' Lahore office. The successful candidate will have excellent communication and organizational abilities, enabling them to excel in this critical role.
Key requirements include:
- A bachelor's degree in Business, Marketing, Communications, Computer Science or a related field
- A minimum of 2 years of experience in a customer-facing environment, preferably in Customer Success, Account Management, or Client Strategy
- Proven ability to manage diverse client expectations with professionalism and efficiency
- Effective collaboration with internal teams to deliver seamless client experiences
- Expertise in tailoring solutions to meet unique client needs
- Adept at resolving conflicts through empathetic and solutions-focused approaches
- Maintaining accurate records of customer success metrics (NPS, renewals, satisfaction)
This position comes with a comprehensive compensation package that includes:
- Daily meals, performance bonuses, health insurance, financial assistance, and travel stipend
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Customer Experience Specialist
1 week ago
Lahore, Punjab, Pakistan LiveChat World Wide Full timeCustomer Experience Specialist LiveChat World Wide, Pakistan Responsibilities:Maintain a positive, empathetic, and professional attitude toward customers at all times to provide exceptional Customer Experience.Respond promptly to customer inquiries, complaints, and queries.Communicate with customers through various channels including calls, chats, and...
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Customer Experience Specialist
2 weeks ago
Lahore, Punjab, Pakistan Mindbridge Full timeCustomer Experience Specialist (Non Voice)We are Pakistan's largest English language-based outsourcing company and specialize in managing customer care services and back-office processes for global leaders in technical support, banking, telecom, transportation, and retail. Through world-class human resources, a strong management focus, dedicated business...
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Customer Experience Specialist
6 days ago
Lahore, Punjab, Pakistan Imperial Resource Group Full timeAbout the RoleWe are seeking a highly skilled Customer Experience Specialist to join our Inbound Contact Center team at Imperial Resource Group.This role involves handling customer inquiries, resolving issues, and providing personalized solutions to meet their needs. The ideal candidate will possess excellent communication and problem-solving skills, as well...
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Customer Experience Associate
7 days ago
Lahore, Punjab, Pakistan LiveChat World Wide Full timeLiveChat World Wide Job OpportunityWe are seeking a highly skilled and dedicated Customer Experience Specialist to join our team. As a Customer Experience Specialist, you will play a vital role in delivering exceptional customer service and support.About the RoleThis is an exciting opportunity to work with a global leader in the live chat industry. As a...
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Customer Experience Specialist
1 day ago
Lahore, Punjab, Pakistan Transsion Full timeTake your career to new heights as a Customer Experience Specialist at Transsion.About the CompanyWe strive to improve consumer experiences through market and consumer trends analysis and strategic decision-making.Job OverviewThis role involves leading qualitative projects, developing strong understanding of assigned brands/products, and building part-time...
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Customer Experience Advocate
2 days ago
Lahore, Punjab, Pakistan Inova Global Full timeAbout the PositionWe are seeking an experienced sales professional to join our team as an Inbound Sales Specialist. As an Inbound Sales Specialist, you will be responsible for providing expert guidance and matching customers' needs with the appropriate services.ResponsibilitiesProvide expert guidance and match customers' needs with the appropriate...
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Emergency Response Specialist
6 days ago
Lahore, Punjab, Pakistan ACE Customer Services Full timeResponsibilities & Duties:As an Emergency Response Specialist, you will be responsible for handling customer inquiries and complaints, categorizing calls according to importance and urgency, and entering data into computer systems.You will also be required to maintain logs and records of calls, activities, and other relevant information, ensure caller...
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Customer Experience Advocate
5 days ago
Lahore, Punjab, Pakistan EWS Group Full timeAbout Our TeamEWS Group is a dynamic organization that values innovation and customer satisfaction. We are seeking a talented Technical Support Specialist to join our team and contribute to our mission of delivering exceptional customer experiences.As a Technical Support Specialist, you will have the opportunity to work with our cutting-edge solutions,...
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Customer Service Representative
6 days ago
Lahore, Punjab, Pakistan ACE Customer Services Full timeJob Description:We are seeking a reliable and skilled Customer Service Representative to act as a communication point for emergency and non-emergency calls. Your primary responsibility will be to receive requests, transmit messages, and track vehicles.The ideal candidate must possess excellent communication skills and the ability to remain calm and composed,...
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Customer Experience Specialist
3 weeks ago
Lahore, Punjab, Pakistan More Than Accountants Private Limited Full timeAbout Us:We are a dynamic and growing accountancy practice, dedicated to providing exceptional financial services to our clients. With a strong reputation in the industry, we are now looking for an experienced Customer Experience Specialist to manage all client complaints and ensure a high standard of service.Key Responsibilities:Act as the first point of...
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Dispatcher / Customer Service Executive
3 weeks ago
Lahore, Punjab, Pakistan ACE Customer Services Full timeWe are looking for a reliable Dispatcher to act as a communication point for emergency and non-emergency calls. You will receive requests, transmit messages, and track vehicles.The ideal candidate must be primarily an excellent communicator and able to remain calm and composed, especially in emergencies. You must be able to multitask and take the appropriate...
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Lahore, Punjab, Pakistan ibexl Full timeJob OverviewWe are seeking a Customer Experience Resolution Specialist to join our team at ibexl. This role requires the ability to provide satisfactory solutions to diverse customer queries through written communications and a positive attitude.The ideal candidate will be a keyboard whizz with intellect, able to instantly come up with solutions to deliver...
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Customer Experience Associate
7 days ago
Lahore, Punjab, Pakistan Beta Business Direct Full timeWe are looking for a motivated Customer Support Specialist to join our team at Beta Business Direct. As a key member of our sales team, you will be responsible for providing exceptional customer service and driving business growth.Job Description:Responding to customer inquiries via phone and emailSolving complex customer problems efficientlyDeveloping...
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Sales and Customer Experience Specialist
3 days ago
Lahore, Punjab, Pakistan StrategistIoT Full timeSales OpportunityWe're seeking an experienced sales professional to join our team at StrategistIoT. As a Sales and Customer Experience Specialist, you will be responsible for developing and maintaining strong relationships with existing clients, identifying new business opportunities, and driving sales growth.About the RoleDevelop and execute strategic plans...
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Customer Experience Representative
2 weeks ago
Lahore, Punjab, Pakistan Parhlo Full timeAt Parhlo, we're committed to delivering exceptional service to our clients. We're seeking an Arabic-speaking Customer Success Specialist to join our team in Saudi Arabia. If you have a passion for providing outstanding support and possess strong communication skills, we'd love to hear from you.The ideal candidate will assist customers with inquiries,...
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Customer Experience Manager
1 week ago
Lahore, Punjab, Pakistan Stylo Pvt Ltd Full timeJob SummaryThe Loyalty Programs Specialist will be responsible for managing day-to-day operations of loyalty programs, including member communications, rewards fulfillment, and program reporting. This role requires a strong analytical mindset, excellent communication skills, and the ability to work collaboratively with cross-functional teams.Key...
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Customer Experience Representative
4 days ago
Lahore, Punjab, Pakistan Diem Full timeAt Diem, we're seeking a highly skilled Customer Experience Representative to join our team. As a key member of our customer support department, you will be responsible for providing timely and accurate responses to customer inquiries via phone, email, or chat.You will play a critical role in identifying customer needs and helping them utilize specific...
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Digital Customer Experience Arabic Specialist
2 weeks ago
Lahore, Punjab, Pakistan Oxbridge Digital Full timeOxbridge Digital is a leading provider of digital services and solutions.Job Overview:We are seeking an Arabic-speaking customer service specialist to join our team in Saudi Arabia.This role involves providing top-notch customer support and resolving customer inquiries in a timely and efficient manner.The ideal candidate will have excellent communication...
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Customer Experience Specialist
4 weeks ago
Lahore, Punjab, Pakistan aesthetics lab by tibbi Full timeaesthetics lab by tibbi Lahore, Punjab, PakistanWe're on the lookout for 2 Customer Experience Girls to join our passionate and dynamic team at Aesthetics Lab If you love delivering exceptional customer service and are eager to be a part of a fast-growing aesthetic clinic, we want to hear from youWhat we're looking for:Previous experience in customer service...
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Customer Experience Specialist
1 day ago
Lahore, Punjab, Pakistan Orient Biz Tech Full time**Company Overview:**Orient Biz Tech is a digital marketing and BPO firm located in Lahore. We specialize in crafting tailored strategies to amplify online presence and streamline business processes. Our dedicated team ensures that every client receives personalized solutions to thrive in the digital landscape.**Job Description:**This is a full-time on-site...