Customer Service Representative

3 days ago


Saddar Town, Pakistan MM Communication Full time

We are seeking a talented and dynamic individual to join our team as a Social Media Chat Representative at MM Communication. In this role, you will be responsible for providing exceptional customer service and support to our clients via social media platforms.

About the Position:

The ideal candidate will have excellent communication skills, a strong passion for building relationships, and the ability to work effectively in a fast-paced environment. As a Social Media Chat Representative, you will be the face of our company and play a critical role in shaping our brand image.

Fresh or experienced candidates with a minimum degree of matriculation are encouraged to apply. Knowledge of Facebook is required, but we also welcome individuals with expertise in other social media platforms.

Work Schedule:
  1. Evening Shift: 05:00 pm – 11:00 pm
  2. Night Shift: 11:00 pm – 07:00 am
Benefits and Perks:
  1. Commission on bookings done to an extent of up to KES 150,000 per month.
  2. Monthly bonuses plus Hi-Tech picnics every month.
  3. Yearly increment up to 50% of salary.
  4. Cash/certificate rewards for top monthly performing employee.
  5. International trips for the top performer every quarter (single individual, not family).

We believe that it's not just about making a sale, but about building meaningful connections with our clients. Our passionate and dedicated team is committed to delivering world-class service and support.



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