Customer Support Specialist

1 day ago


Islamabad, Islamabad, Pakistan Tianshi International Pakistan Co. (Pvt) Ltd Full time

**Job Title:** Customer Care

Tianshi International Pakistan Co. (Pvt) Ltd, a renowned organization, seeks an experienced professional for the position of Customer Care.

The ideal candidate will be responsible for:

  • Handling customer complaints in a timely and efficient manner
  • Optimizing market operations to ensure seamless and compliant functioning
  • Collaborating with market leaders to obtain crucial information
  • Monitoring branch office operations to guarantee excellent customer service and consistent performance
  • Developing and implementing effective social media marketing strategies
  • Staying updated on social media trends and advising management on relevant changes
  • Establishing key performance indicators (KPIs) for social media campaigns, including targets for shares and engagement
  • Creating engaging online content through writing and publishing articles
  • Managing YouTube and fan page accounts to increase followers


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