
Senior Customer Experience Leader
16 hours ago
This role is responsible for leading the customer service team and developing strategies to improve customer satisfaction.
Key Responsibilities- Develop and implement customer service policies and procedures.
- Train and mentor customer service team members.
- Analyze customer feedback to identify areas for improvement.
Requirements:
- Bachelor's degree in Business Administration or related field.
- Minimum 7 years of experience in customer service management.
What We Offer:
- A dynamic work environment.
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