Unified Contact Center Enterprise Expert

We are a USA based Call Centre Operating From Lahore Since 2020, working on different campaigns including inbound and outbound.Role DescriptionThis is a full-time on-site role for a Call Centre Representative at TrustLink Contact Center in Lahore. The Call Centre Representative will be responsible for handling customer inquiries, resolving customer issues,...

About the PositionThe Contact Center Solutions Architect will be responsible for designing and delivering customized contact center solutions using Genesys cloud technology. This role requires strong technical expertise, excellent communication skills, and the ability to collaborate effectively with cross-functional teams.Main ResponsibilitiesDesign and...

Contact Center SpecialistIn this role, you will be responsible for handling customer calls, emails, and chats in a professional and courteous manner. You will work closely with other team members to resolve customer issues and provide exceptional service.To succeed in this role, you will need strong communication and problem-solving skills, as well as the...

Contact Center Position:We are seeking a highly skilled and dedicated individual to join our team as a Contact Center Professional. As a successful candidate, you will be responsible for providing exceptional customer service and support through various communication channels.Key Responsibilities:Handle customer inquiries and concerns via phone, email, and...

Job DescriptionAs a Telecom Engineer at IBEX, you will be responsible for supporting global telephony and contact center operations across our centers.You will act as a Point of Contact (POC) for all contact center solution requests, including questions and problems.The role requires administration, troubleshooting, and working on day-to-day operational...

Cisco UCCE (Contact Center) Engineer Avira Technologies, Pakistan Avira Technologies is looking for a Sr Cisco UCCE Engineer for a temporary contract for the upgrade project of UCCE 10.0 to UCCE 12.x within Corporate Technology. The candidate is primarily responsible for overseeing the development and upgradation of the telephony platform including Unified...

**Job Summary:**We are Laxycone pvt ltd, a leading provider of innovative solutions. Our mission is to deliver exceptional customer experiences through our dedicated team of professionals.**Job Role:**We are seeking a skilled Contact Center Agent to join our team. As a Contact Center Agent, you will be responsible for providing top-notch support to our...

About the RoleWe are seeking a highly skilled Senior Cisco UCCE Engineer to join our team. The successful candidate will be responsible for overseeing the development and upgradation of telephony platforms, including Unified Contact Center Enterprise (UCCE).This position requires knowledge of WAN/LAN technologies, VoIP/SIP call routing technologies and...

Job SummaryThe Contact Center Operations Manager will be responsible for managing the day-to-day operations of our contact center. This includes forecasting call volumes, maintaining the call distribution system, and monitoring productivity.Key ResponsibilitiesForecast call volumes and adjust staffing levels to meet business needsEnsure the call distribution...

Avira Technologies is looking for a Sr Cisco UCCE Engineer for a temporary contract for the upgrade project of UCCE 10.0 to UCCE 12.x within Corporate Technology. The candidate is primarily responsible for overseeing the development and upgradation of the telephony platform including Unified Contact Center Enterprise (UCCE).This position requires knowledge...

Unified Customer Data Solutions ExpertKwanso is seeking a highly skilled expert in unified customer data solutions to join our team. The ideal candidate will have a strong background in designing and implementing data pipelines, as well as expertise in integrating customer data from multiple sources into Salesforce Data Cloud.This position requires a deep...

Are you a driven and customer-oriented individual looking for a new challenge?About the PositionWe are seeking a highly skilled Call Center Expert to join our team of dedicated professionals at Grow More Call Center.The ideal candidate will have extensive experience in call center environments, excellent communication skills, and the ability to work...

Contact Center Job DescriptionThis role involves working as a contact center agent lead, where you'll interact with customers through various channels including phone, email, live chat, and social media. Your primary responsibility will be to provide support to customers regarding their online orders.Main Tasks:Attend daily team meetings to discuss ongoing...

About the Job">The Contact Center Supervisor will be responsible for leading a team of customer service representatives, ensuring they have the necessary skills and knowledge to deliver exceptional customer service. This will involve mentoring, coaching, and providing ongoing feedback to team members.Responsibilities:Manage and motivate a team of customer...

Are you a motivated contact center agent looking for a new challenge? We are seeking a dynamic individual to join our team. The ideal candidate will possess excellent communication skills, a neutral or American accent, and 1–3 years of customer service experience.Job DescriptionThe successful candidate will be responsible for placing outbound calls to...

Inbound Contact Center Agent - Job SummaryWe are seeking an experienced Inbound Contact Center Agent to join our team at Imperial Resource Group.The successful candidate will be responsible for handling inbound customer calls, responding to emails, and providing exceptional customer service to our clients. This is an exciting opportunity to work in a dynamic...

About Abacus OutsourcingAbacus Outsourcing offers customized customer service solutions that cater to the unique needs of our clients.Job DescriptionThis Contact Center Leadership Role is a key position in our organization, requiring a highly skilled and experienced individual to lead and manage a team of customer service representatives.Main...

We are a leading supplier of custom boxes located in Lahore, specializing in providing top-quality custom printed boxes at direct factory pricing.We offer free design support and quick turnaround services, ensuring customer satisfaction through exceptional service.As a Contact Center Professional, you will be responsible for:Assisting customers with...

We are seeking ambitious individuals who can excel in a dynamic contact center environment. As a Sales Support Specialist, you will be responsible for supporting sales teams to drive revenue growth and customer satisfaction.About the RoleCollaborate with sales teams to identify customer needs and preferences.Provide product information and demonstrations to...

Sales and Business Development RoleThis is a full-time on-site opportunity for a Contact Center Representative responsible for making outbound calls to potential clients, answering incoming calls, and providing information about products or services.Key Responsibilities:Making outbound calls to potential clients to promote products or servicesAnswering...