Commercial Data Specialist

1 week ago


Islamabad, Islamabad, Pakistan S&P Global, Inc. Full time

About the Role:

The role involves supporting MI Salesforce users, ensuring their needs are met promptly and effectively. This entails maintaining regular communication with clients to keep them informed about their case status and any necessary actions they need to take.

Key responsibilities include managing multiple cases simultaneously, prioritizing tasks effectively, and maintaining a Service Level Agreement (SLA) of 24 hours for providing solutions to the MI Salesforce workforce. The incumbent must also ensure that all case management activities comply with SOX compliance standards.

This position requires strong analytical skills, as the individual will be working with stakeholders across the organization to identify opportunities for leveraging company data to drive business solutions. They will assess the effectiveness and accuracy of new data sources and data gathering techniques, coordinate with different functional teams to implement models and monitor outcomes, and perform and understand data extraction and analysis from various sources.

About S&P Global Market Intelligence:

We understand the importance of accurate, deep, and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.

Equal Opportunity Employer:

S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law.



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