
Relationships Ambassador
1 week ago
Job Summary:
We are seeking an exceptional Client Relations Manager to join our team. As a key member of our organization, you will be responsible for delivering outstanding customer service and building long-lasting relationships with our clients.
Main Responsibilities:
- Provide timely and effective post-sales support to clients, addressing their inquiries and concerns in a professional and empathetic manner.
- Resolve sales-related queries efficiently, ensuring client satisfaction and fostering a positive reputation for our organization.
- Maintain clear and proactive communication with clients, keeping them informed about the status of their bookings and addressing any concerns promptly.
- Collaborate with the sales team to ensure a smooth transition from the sales phase to post-sales, resulting in a consistent client experience.
- Gather feedback from clients and use it to identify areas for improvement in our products or services.
Requirements:
- Proven experience in client relations, sales support, or a related field.
- Strong communication and interpersonal skills, with the ability to handle challenging situations with professionalism and empathy.
- Detail-oriented with excellent organizational skills, able to maintain accurate and up-to-date records of client interactions and resolutions.
- Familiarity with real estate or property management is a plus.
How to Apply:
Interested candidates should submit their resume and a cover letter detailing their relevant experience.
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